Full-Time

Learning Experience Specialist

Posted on 8/29/2024

Lightspeed Commerce

Lightspeed Commerce

1,001-5,000 employees

Provides software solutions for retailers and restaurateurs

Enterprise Software
Fintech

Mid

Montreal, QC, Canada

Category
Content Strategy
Technical Writing
Content & Writing
Required Skills
Communications
Canva
Requirements
  • 3-5 years of proven experience with designing, developing, implementing, and/or administering training/learning programs.
  • Bachelor’s degree in Learning Experience Design, Education, Communication, Organizational Design, Psychology, Human Resources, other equivalent curriculum that focuses on learning or equivalent experience.
  • Experience designing and developing asynchronous learning solutions (portfolio with work samples preferred).
  • Knowledge of Instructional Systems Design Methodology, Adult Learning Theory, Levels of Evaluation.
  • Knowledge of industry standard technologies (e.g., virtual learning platforms, LMS (Docebo), E-Learning authoring tools (Rise), graphics programs (Canva), LinkedIn Learning).
  • Experience with audio/video production and editing a plus.
  • Excellent proficiency in written and spoken English. French proficiency preferred.
  • Ability to understand competency and training and education requirements across a wide range of disciplines.
  • Ability to design and work on multiple projects with rapid development deadlines.
  • Proven ability to consistently and positively contribute in a fast-paced, challenging work environment.
  • Proven ability to easily adapt quickly to changing priorities.
Responsibilities
  • Work with internal subject matter experts to assess asynchronous learning needs to inform plans for learning design approach.
  • Project manage each learning solution through the design lifecycle from scoping, research and analysis, design, development, testing, and launch.
  • Ensure projects meet agreed upon requirements and deadlines.
  • Identify clear learning objectives, performance outcomes, and evaluation strategies.
  • Develop or curate asynchronous learning solutions, consisting of E-Learning courses, video tutorials, and job aids, leveraging multiple tools (e.g., Rise Articulate 360, G-Suite, LinkedIn Learning, Canva).
  • Strive for learning design approaches that not only meet desired stakeholders’ needs but also are scalable for growth as we rapidly shift and change as an organization.
  • Ensure learning solutions incorporate best practices in adult learning theory by monitoring and practicing the latest trends and techniques in adult learning and incorporating them into course design and delivery (E-Learning / Instructor-Led).
  • Support the administration and maintenance of the LMS, inclusive of uploading, disseminating, tracking, and updating of E-Learning solutions.
  • Manage testing and quality control of all E-Learning assets throughout the development process to ensure high quality, client-ready deliverables.
  • Occasional facilitation/support of Instructor-led training events.

Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for its services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.

Company Stage

Series A

Total Funding

$2.1M

Headquarters

Amsterdam, Netherlands

Founded

2005

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for unified commerce platforms aligns with Lightspeed's offerings.
  • Rise of contactless payments presents expansion opportunities for Lightspeed's payment solutions.
  • Subscription-based models are trending, benefiting Lightspeed's recurring revenue strategy.

What critics are saying

  • Increased competition from SpotOn in the restaurant POS market.
  • Adyen's Tap to Pay on iPhone poses a threat to Lightspeed's payment solutions.
  • Candis's financial management solutions could attract Lightspeed's target market.

What makes Lightspeed Commerce unique

  • Lightspeed offers a unified platform for both retail and hospitality businesses.
  • The company integrates online and offline sales channels for seamless operations.
  • Lightspeed's subscription model provides consistent revenue through software and transaction fees.

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Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Paid Leave

Extended Healthcare Benefits

Mental Health Support

Lightspeed Equity Scheme

Health & Wellness Credit

Volunteer Day

INACTIVE