Manager – Carrier Performance Management
Posted on 3/2/2023

5,001-10,000 employees

Online home goods retailer
Company Overview
Wayfair's mission is on a mission to help everyone, anywhere create their feeling of home. Wayfair is an online retailer that offers a wide selection of home furnishings and decor.
Dorchester, Boston, MA, USA
Experience Level
  • MBA/MS ideal, with at least 3-5 years of relevant experience
  • Relevant industry experience in managing strategic relationships preferred including consulting, work experience on the carrier side or carrier strategy from the business side
  • Biased towards action. We are looking for someone that can iterate, learn from mistakes and propose new solutions
  • Strong leadership ability. A hands-on team player that can inspire/mentor staff members
  • Demonstrated ability to drive complex projects to completion using effective project management, communication and influence. Relentless about following up until the job is done
  • Strong quantitative and problem-solving skills. Able to analyze data sets, pull out insights and then proactively communicate those insights to senior leaders. Able to grasp complex issues and look beyond the obvious
  • Superior interpersonal and communication skills. Proven ability to work successfully within and across teams. Able to build relationships at all levels in the organization
  • Self-motivated and proactive. Makes sound business decisions even when faced with ambiguity and competing priorities
  • Experience working with Manhattan TMS systems is highly preferred
  • Cultivate and strengthen key strategic relationships with our truckload, intermodal, and less-than-truckload partners
  • Identify and lead joint initiatives with our carrier partners to create stronger collaboration and unlock new areas of value
  • Liaise with key partner stakeholders to solve issues, communicate strategies, and create synergies to further drive better performance
  • Ownership of carrier performance, including analyzing KPI's & identifying opportunities to improve strategic alignment and deliver on our goals of accelerating delivery speed while lowering transportation costs
  • Partner with key cross-functional teams to support Transportation & Delivery's alignment with strategic initiatives and meet network requirements
  • Be a collaborative team member and contribute to the growth & development of our team
Desired Qualifications
  • Extensive experience working with Excel is highly preferred, GBQ is a plus but not required