WHAT YOU’LL DO:

• Gathers, analyzes, review and document technical solutions and requirements.
• Collaborate across various IT partners and Business functions to ensure overall solution is captured and aligned across lateral partners.
• Resolves system, applications and process problems by leveraging Systems, Applications, Analysts, Vendors and contract personnel as required.
• Leads Technical Design and Review prior to delivery.
• Owns Code Management to ensure proper process is followed by our Support and Implementation Technical partners.
• Leads identified Technical Problems to resolution and proposes Systems Improvement.
• Identifies System problems and System Improvement and propose improvement action items and align priorities with management.
• Proactively consults with management to determine boundaries and priorities of new projects and considered process changes.
• Develop system proficiency and builds subject matter expertise through root cause analysis.
• Provide timely and thorough communication regarding issue status/resolution with end-users and team.
• Communicate effectively with technical and non-technical teams and executives to drive IT strategy.
• Analyze and validate information gathered from multiple resources, reconcile conflicts and obtain stakeholder approval.
• Uses data queries to support validation of data fixes and test results.
• Drive system support, working trouble tickets and escalating to teammates according to priority and required expertise queue, completing resolution within SLA.

WHAT YOU’LL NEED:

• Proficiency in both functional and technical aspects of Oracle Retail Merchandising Systems (this includes RMS, Sales Audit, Invoice Matching and Pricing Management) as well Planning and Allocation.
• Must have an excellent understanding of Retail Merchandising from Merchandising Foundation Data through Sales and Invoice Matching.
• A team player but can work independently.
• Ability to lead and manage expectations with Management.
• Exposure to Atlassian Tools such as Confluence/JIRA.
• Experience with BitBucket or any other GIT Version Control.
• Experience with SQL, PL/SQL, Unix/Python and Oracle Data Objects.
• Excellent written, presentation and communication skills.
• Exposure to Microsoft Tools such as Word, Excel, Powerpoint and Visio.