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Customer Onboarding Manager
Confirmed live in the last 24 hours
Cleveland, OH, USA
Experience Level
Desired Skills
Data Analysis
Google Analytics
  • Bachelor's degree required
  • Strong articulation and presentation skills
  • Ability to follow process consistently in a high call volume environment
  • Willingness to learn and use coaching feedback to improve
  • 1+ years' experience working in a Marketing Technology environment a plus
  • Passionate about working with customers and delivering a great customer experience
  • Deliver onboarding trainings and materials
  • Ensure platform adoption
  • Ensure timely scheduling and delivery of onboarding sessions
  • Ensure successful transitions to the Customer Success Manager team after onboarding
Desired Qualifications
  • Strong analytical skill set; experience working with Adobe Analytics or Google Analytics is a plus

201-500 employees

SEO Platform
Company Overview
BrightEdge's mission is to inspire new ways of thinking about how marketers use data and content insights to connect with their audiences in key moments that matter. The company operates a data optimization and SEO platform.
  • Medical / Dental / Vision Insurance
  • 15-23 days Paid Time Off (PTO) annually
  • Stock Options
  • 401(k)
  • 6 Weeks Paid Maternity Leave
  • 4 Weeks Paid Paternity Leave
  • Competitive Salaries
  • SEO Certification Courses
  • Team Events & Socials
  • Free Friday Lunches
  • Fully Stocked Kitchen
  • Collaborative Work Environments
Company Core Values
  • Customer success
  • People succeess
  • Striving for excellence
  • Urgency
  • Winning