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Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The Pennsylvania State University
Department/Area: Campus Recreation, Facilities
Position Title: Building Supervisor
Reports To: Coordinator of Facilities & Operations
Pay Rate: $16.50/Hour
Description: Building Supervisors are student leaders in the facility who prioritize patron safety, customer service, leadership in operations, and managing student staff members. Building Supervisors must have strong problem-solving and communication skills as well as experience working in a recreational facility.
Facility Responsibilities:
- Assist with the supervision of Campus Recreation facilities. Perform all work in cooperation with professional staff in accordance with department policies and procedures including task delegation and providing exceptional customer service
- Assist with the direct supervision and task delegation of Lead Facility Attendants and Facility Attendants
- Provide leadership in dealing with conflicts, emergencies and enforcement of Campus Recreation policies while ensuring facilities are safe and secure
- Conduct building rounds to identify facility issues, safety hazards or violations
- Maintain knowledge of Campus Recreation facilities policies, programs and services to field and respond to questions and patron concerns
- Report employee misconduct and performance related concerns to professional staff
- Assist with the setup and tear down of Informal Recreation, Intramurals, Club Sports, Internal Meetings and Event Rentals
- Report facility problems and patron misconduct to professional staff via shift reports, phone calls, and email
- Complete and submit all required facility documentation, including open/closing checklists, shift summary, and incident/injury reports
- Open and close Campus Recreation facilities at the scheduled times
- Lead emergency response to incidents/injuries and provide proper care
- Perform all other duties as assigned
Personal/Professional Development Responsibilities
- Attend and participate in all Building Supervisor & Facility Leadership staff meetings
- Assist with the hiring and training of FA’s & Lead FA’s
- Assist in developing and revising training materials
- Provide peer-to-peer performance reviews and track feedback data.
- Train and ensure staff are compliant with radio protocols
- Ability to assist with leading staff meetings
- Attend professional facilities staff meetings
Job Requirements & Expectations
- Average of 10-15 hours of work per week for Campus Recreation
- Genuine interest in serving students and patrons
- Willingness to learn and be open to training and development
- Knowledge of recreational sports programs
- Positive leadership skills
- Effectively supervise and train others
- Excellent communication skills (written & verbal)
- Conflict resolution skills
- Knowledge of Competitive Sports and FitWell policies and procedures
- Ability to think on your feet and make decisions based on training and available information
- Professionalism in responding to challenging situations and conversations
- Effective communication in both group and individual settings
- Able to lift 45 pounds with or without accommodation
- First Aid and Adult CPR/AED Certification
Advantages of the Job
- Hands on experience leading and mentoring other student employees.
- Help create staff training and development plans
- Take on more responsibilities and increase experience
- Ability to build stronger connections with professional and student staff
- Opportunity to improve leadership, supervisory, customer service and emergency response skills
May include the duties and responsibilities of a Lead Facility Attendant and a Facility Attendant
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.
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