Full-Time

Senior Social Media & Community Manager

Confirmed live in the last 24 hours

Dashlane

Dashlane

201-500 employees

User-friendly password management solution

Consumer Software
Cybersecurity

Compensation Overview

$130k - $152kAnnually

Senior

New York, NY, USA

Hybrid position requiring 3 days in the NYC office.

Category
Social Media Management
Social Media Marketing
Social Media Strategy
Social Media
Growth & Marketing
Required Skills
Social Media
Marketing
Requirements
  • 4+ years of experience in a community management and social media role at a B2B tech or SaaS company
Responsibilities
  • Lead day-to-day community management, including customer troubleshooting and issue handling (particularly on Reddit), in close partnership with our customer success team and other subject matter experts
  • Lead organic social across platforms, growing our community with a particular focus on IT and security admins
  • Determine social strategies for product launches, brand campaigns, events, reports and other integrated marketing moments
  • Set the social editorial calendar in alignment with across platforms consisting of Communications, Product, Engineering, Content and other key partners.
  • Partner with Product and Engineering to communicate software releases, and other technical updates and launches to the community.
  • Host live platform discussions such as Reddit AMA, LinkedIn Live, etc.
  • Lead social metrics tracking and reporting to Dashlane leadership
  • Work closely with paid social media team as part of overall marketing strategy
  • Advise Dashlane leadership on overall social best practices and content

Dashlane provides a password management solution designed for both individuals and organizations, focusing on user-friendliness and security. Its software features Autofill and Single Sign-On (SSO) capabilities, allowing users to log into various websites and applications with a single set of credentials, which simplifies the login process while enhancing security. Dashlane is distinguished from competitors by its high customer satisfaction ratings, with 4.5-star ratings on platforms like G2 and the Chrome store, and its commitment to comprehensive customer support, including onboarding assistance for organizations. The company operates on a subscription model, offering premium features such as unlimited password storage, secure sharing, and priority support, catering to a diverse clientele from individual users to large enterprises.

Company Stage

Series D

Total Funding

$211M

Headquarters

New York City, New York

Founded

2009

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-6%

2 year growth

-19%
Simplify Jobs

Simplify's Take

What believers are saying

  • High customer satisfaction, as evidenced by 4.5-star ratings on G2 and the Chrome store, indicates a strong user base and positive market reception.
  • The introduction of passwordless authentication for iOS and Android users positions Dashlane as a forward-thinking leader in the cybersecurity space.
  • Strategic partnerships and integrations, such as with Splunk, enhance Dashlane's value proposition for enterprise clients.

What critics are saying

  • The entry of tech giants like Apple into the password management market could intensify competition and impact Dashlane's market share.
  • Frequent updates and new feature rollouts may lead to potential software bugs and user dissatisfaction if not managed properly.

What makes Dashlane unique

  • Dashlane's integration with Splunk for user activity analysis and its anti-phishing tool set it apart from competitors like 1Password and LastPass.
  • The company's early adoption of passkey solutions and collaboration with the FIDO Alliance highlight its commitment to innovation in password management.
  • Dashlane's Confidential Single Sign-On (SSO) powered by AWS Nitro Secure Enclaves offers a unique security feature that enhances data protection for businesses.

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