Full-Time

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Michigan Millers Mutual Insurance Company

Michigan Millers Mutual Insurance Company

201-500 employees

Mutual regional insurer of commercial P&C

Compensation Overview

$19/hr

No H1B Sponsorship

East Lansing, MI, USA

In Person

Must be on-site in the Lansing office five days per week.

Category
Operations & Logistics (2)
,
Required Skills
Customer Service
Requirements
  • Completed two years of college preferred.
  • Willingness to help with a variety of tasks from data collection, entry, customer relations, claims resolution, and everything in between.
  • Proven time management skills with the ability to effectively prioritize, multi-task, and establish/meet deadlines.
  • Superior customer service.
  • Professional communication skills.
  • An understanding of technology solutions.
  • Expected on-site in the Lansing office 5 days/week.
Responsibilities
  • Learn how to research and confirm coverage for all types of auto and property claims.
  • Learn the importance of claim documentation and data reporting.
  • Learn how to properly investigate a claim using communication and listening skills, witness information, online research tools, and/or vendor services.
  • Learn how to use your investigation to assess compensability.
  • Learn to read, review, and pay estimates and vendor bills.
  • Learn how to set and modify reserves on a claim.
  • Learn the importance of offering superior customer service.
  • Assist with various projects as assigned.
  • Shadow other positions within the company to learn more about careers within the insurance industry.
Michigan Millers Mutual Insurance Company

Michigan Millers Mutual Insurance Company

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Michigan Millers Mutual Insurance Company is a regional property and casualty insurer based in Lansing, Michigan, offering tailored commercial and specialty coverage through independent agents. Its products include BOP, Commercial Auto, CPP, Commercial Umbrella, EPLI, Equipment Breakdown, and Workers’ Compensation, with a Specialty Insurance Solutions division serving ten states from Madison, Wisconsin. As a mutual insurer, it is owned by policyholders and is part of the Western National Insurance Group, which provides financial backing and scale. Its goal is to provide dependable, customized insurance solutions for commercial and specialty risks while growing its reach and keeping policyholders as owners.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Lansing, Michigan

Founded

1881

Simplify Jobs

Simplify's Take

What believers are saying

  • Specialty segments grow 15-20% annually in underserved niches like pest control insurance.
  • EPLI and umbrella demand accelerates with 18% premium growth from litigation costs.
  • Regional expansion yields 30% higher premium growth across 8-12 states.

What critics are saying

  • Western National affiliation triggers financial contagion from $1B claims spikes within 12-24 months.
  • AmTrust erodes agritourism market share via aggressive Midwest pricing in 6-12 months.
  • NY DFS rate disapproval forces underpricing, pushing combined ratio above 100% in 3-6 months.

What makes Michigan Millers Mutual Insurance Company unique

  • Michigan Millers offers specialty coverage for agritourism, food trucks, and vacation rentals.
  • Specialty Insurance Solutions division writes in ten states from Madison, Wisconsin.
  • Mutual structure owned by policyholders enables dividend programs tied to performance.

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Benefits

Health Insurance

401(k) Retirement Plan

Remote Work Options

Paid Vacation

Flexible Work Hours

Wellness Program

Mental Health Support

Conference Attendance Budget

Family Planning Benefits