Full-Time
Patient Navigator
Posted on 8/21/2026
Spring Fertility
201-500 employees
Fertility centers delivering IVF services
Compensation Overview
$27 - $30/hr
New York, NY, USA
In Person
Bachelor's
 Medical, Clinical & Veterinary (1) |
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Get referred to Spring Fertility
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- A Bachelor's degree.
- A passion for reproductive healthcare.
- Exceptional communication skills.
- Generate journey maps and calendars based on treatment plans.
- Facilitate, track, and document completion of tests and diagnostic procedures.
- Develop trust and positive rapport with all new patients.
- Explain complex medical processes and terms in a digestible manner.
- Monitor patient compliance and readiness for treatment.
- Schedule appointments.
Spring Fertility runs a network of fertility clinics that provide IVF, egg freezing, and genetic testing. It uses on-site embryology labs and surgery centers and a patient portal to deliver coordinated, personalized care. The approach emphasizes patient comfort, clear communication, and integrated lab capabilities across multiple metro-area clinics. Its goal is to expand access to fertility care in major markets while growing its patient-centered services.
Company Size
201-500
Company Stage
Seed
Total Funding
$3M
Headquarters
San Francisco, California
Founded
2014
Get referred to Spring Fertility
See people who can refer or advise you
Simplify's Take
What believers are saying
- Spring launched a personalized IVF calculator on July 29, 2026, deepening patient engagement.
- Portland Thorns partnership expands brand reach and education in a high-visibility market.
- New Portland clinic and Open Fertility broaden access beyond Bay Area and New York.
What critics are saying
- Two lawsuits allege embryo loss and negligence, challenging Spring's patient-trust brand.
- Bloomberg Law says a class action alleges Spring shared data with Meta and LinkedIn.
- OHSU's Portland privatization and layoffs highlight reimbursement pressure and operational dependency risks.
What makes Spring Fertility unique
- Spring's 25,000-cycle dataset powers personalized IVF predictions across California, New York, and Oregon.
- Open Fertility targets affordable fertility care while Spring preserves premium clinics and labs.
- COO Haryanto Hokianto and CFO Mark Bokermann signal disciplined national scaling.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401(k) Company Match
Fertility and Parental Leave Benefits Program
Paid Life and Disability Insurance
Growth & Insights and Company News
6 month growth
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↑ 0%Spring Fertility has launched a Personalized IVF Calculator designed to provide fertility patients with individualised predictions about their treatment outcomes. Developed in partnership with Branch Care, the tool uses a patient's age, height, weight, and ovarian reserve to forecast expected eggs and embryos per cycle, as well as the likelihood of having children. The calculator draws on more than 2 million data points from over 25,000 IVF and egg freezing cycles conducted at Spring Fertility locations in California, New York, and Oregon between 2019 and 2024. It also incorporates embryology data from more than 350,000 eggs and embryos. "Every patient comes to fertility care with a different medical history, ovarian reserve, and family-building goal," said Dr Peter Klatsky, co-founder of Spring Fertility.
Spring Fertility has appointed Haryanto Hokianto as chief operating officer and Mark Bokermann as chief financial officer to support its national expansion. The fertility provider operates clinics across New York, California and Oregon and launched Open Fertility last year to increase accessibility. Hokianto previously served as executive director at Boston IVF and chief of staff at IVIRMA North America, where he led operational management and strategic initiatives. He will focus on scaling operations and enhancing patient experience. Bokermann was previously chief financial officer at Altus Biologics, where he oversaw finance activities and led company acquisitions. Before that, he held senior finance roles at Express Scripts. The appointments support Spring Fertility's continued investment in clinical innovation and geographic expansion.
Spring Fertility and Portland Thorns announce groundbreaking partnership to advance reproductive health education in Portland. The Partnership Brings Accessible, Inclusive Fertility Resources Directly to Fans, Players, and the Portland Community PORTLAND, OR - March 20, 2026 - The Portland Thorns and Spring Fertility today announced a groundbreaking partnership to provide fans, players, and the broader Portland community with proactive, accessible reproductive health education and resources. Through in-person activations, digital initiatives, and community programs, the collaboration aims to redefine how reproductive health education is delivered and experienced locally. Spring Fertility is one of the nation's most innovative fertility providers, known for its personalized protocols, breakthrough lab technology, and patient-centric care model. Unlike many clinics where patients feel like just another number, Spring offers frequent, direct access to doctors and care teams, with treatment customized to each individual's needs. To increase access to fertility preservation, Spring also provides the Spring Promise - an industry-first money-back guarantee. "Just as the Thorns are deeply committed to the Portland community through their 'Thorns for All' mission, Spring Fertility is proud to provide Portland residents with the highest quality care and patient experience," said Dr. Tom Fisher, Co-Medical Director, Spring Fertility Portland. "By partnering with an organization that shares our values of accessibility, inclusion, and community impact, we're helping make fertility education proactive, approachable, and relevant for everyone, changing the conversation around reproductive health and democratizing access to the most cutting-edge knowledge in the field." The partnership will include in-venue activations at home matches and season ticket holder events, digital engagement, stadium signage, and community and employee engagement through in-person educational sessions for Thorns players and RAJ Sports employees. "At the Portland Thorns, we believe our platform can support women in every stage of their lives - from pursuing their ambitions to building the families and communities that matter most to them," said Alexis Lee, President of Business Operations for the Portland Thorns. "Partnering with Spring Fertility allows us to help bring greater awareness, education, and access to reproductive health resources for our players, fans, and the broader Portland community. Together, we're proud to support women's health and empower people with the knowledge they need to make informed decisions about their futures." About Spring Fertility Spring Fertility is a leading fertility care provider dedicated to helping people grow their families through personalized, compassionate, and evidence-based treatment. With clinics across the country, Spring offers IVF, egg freezing, and other fertility services grounded in transparency, innovation, and patient-first care. For more information, please visit springfertility.com About Portland Thorns Founded in 2012, the Portland Thorns are a global leader in women's soccer, defined by unmatched fan support, championship success, and a longstanding commitment to excellence since their inaugural 2013 season. The Thorns have created one of the premier environments in women's sports at Providence Park, leading the NWSL in average attendance for a league-record ninth time in 2025 and hosting four of the five largest-attended matches during the 2025 season. Portland is the winningest club in NWSL history, capturing a league-record three NWSL Championships (2013, 2017, 2022), two NWSL Shields (2016, 2021), and the 2021 NWSL Challenge Cup, while qualifying for the postseason a league-high 11 times. Looking ahead, the club's investment in the world's first dual-sport women's performance center, set to open in 2026, will foster an environment that champions innovation, elevates athlete development, and enhances elite performance. Mar 22, 2026 Match Recap Mar 21, 2026 Mar 19, 2026
Spring Fertility appointed Mike Michetti as CEO and Stacey Payne as chief people officer.
Today, Headspace, the world's most accessible and comprehensive mental health platform, released new, free mental health resources in partnership with Spring Fertility, a premier network of fertility clinics, for those navigating challenges on the road to conception.