Commercial Lines – Senior Account Manager

About The Role

HUB continues to grow and seeking a dynamic Commercial Lines Account Manager. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. 

What You’ll Do

• Meeting existing clients’ needs, including quotations, premium adjustments, endorsements
• Client enquiries, taking claims and handling renewals
• Prepare and monitor insurance submissions, proposals, and summaries of insurance
• Monitor the processing of binders, certificates and billings
• Take client calls and answer questions regarding coverages, accept and process online quotes,
• Act as one of the primary points of contact on accounts; responsible for maintaining key client and insurer relationships
• Negotiate with insurers on coverage and price so as to best meet the needs of the client in conjunction with the producer
• Collect premiums from clients in a timeline pursuant to HUB standards
• Utilizing third party systems for policy issuance
• Advocate for clients during claims process
• Other related duties as may be required  from time to time

What You’ll Need for Success

• High School Diploma
• Minimum 5 years commercial insurance experience
• CAIB or CIP (or working towards)
• RIBO license
• Team player able to work within Production and Service teams.
• Strong interpersonal and communication skills: written and verbal
• Ability to work independently and in a team
• Sound negotiation and sales skills
• Effective organizational skills and time management
• Exceptional interpersonal, verbal and written skills
• Working knowledge of Microsoft Office Products (Word and Excel)
• Experience with TAM or EPIC an asset

Why Choose HUB?

When you choose HUB, you’re choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit https://www.hubinternational.com/en-CA/about-us/.

What’s in it for you?

Your well-being is our priority, and we back this up with a wealth of benefits:

• Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.
• Balance your life with flexible work arrangements and generous time off.
• Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.
• Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.
• Rest easy with reimbursements for professional license fees and membership dues.
• Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we celebrate diversity, equity, and inclusion. We are committed to creating an environment where all our employees feel valued and empowered. In this light, we’ve designed our selection process to be accessible to everyone. We encourage you to let us know if you need any assistance or accommodation during the recruitment process. We believe in providing every candidate with an equal opportunity to succeed and thrive in our inclusive work environment.

For us, service is not just a value; it’s our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it’s needed most.

#LI-hybrid

#LI-DH

Department Account Management & ServiceRequired Experience: 5-7 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: Diploma