Tech S and T-Solution Architect-SM-GDSN04

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Consulting – Senior Manager, AI Agentic Platform Engineering (Backend / Python):

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

About EY.ai Center for Reimagination

This hiring is for the EY.ai Center for Reimagination, EY’s Client Zero environment for demonstrating how enterprise AI can move from experimentation to governed, production-scale transformation. The Center brings together AI-native engineering, immersive experiences, digital humans, robotics, IoT, cloud, edge, backend platforms and DevSecOps into one unified, production-grade technology fabric.

The role will contribute to building reusable AI and agentic engineering patterns that support industry experiences across sectors such as Life Sciences, Banking and Capital Markets, Consumer Products and Retail, Industrial Products and Energy. It is suited for a leader who wants to shape platform-first AI delivery, industrialise agentic solutions and help scale EY’s next generation of client-facing AI capabilities.

The Opportunity

We are looking for a Senior Manager for the EY.ai Center for Reimagination who can lead backend and AI agentic platform engineering across complex enterprise transformation programmes. The role will own technical direction, delivery governance and capability scaling for Python-led backend platforms and production-grade agentic solutions, leveraging frameworks such as Microsoft Agent Framework, LangGraph, OpenAI Agents SDK, Semantic Kernel, AutoGen, CrewAI or equivalent orchestration patterns to deliver secure, scalable and commercial client outcomes.

The successful candidate will operate at the intersection of architecture, programme delivery, people leadership and stakeholder management. This role requires the ability to shape platform strategy, lead managers and senior engineers, influence client and internal leadership, and establish reusable engineering practices that can be scaled across programmes.

Your Key Responsibilities

• Own the backend platform engineering strategy across multiple workstreams, teams or programmes, with clear alignment to business objectives and client outcomes.
• Define and govern architecture principles for Python-led backend platforms, Go services, API ecosystems, integration layers, data movement and cloud-native deployment models.
• Lead technical governance forums, architecture reviews, release readiness checkpoints, dependency management and risk review mechanisms.
• Partner with senior stakeholders, programme leaders, product owners and architects to convert strategic priorities into executable engineering roadmaps.
• Build and scale high-performing engineering teams by defining role clarity, capability needs, staffing plans, mentoring models and quality expectations.
• Drive consistent engineering standards across secure coding, automated testing, CI/CD, observability, documentation, operational resilience and production support readiness.
• Identify platform investment areas, reusable assets, accelerators and automation opportunities that improve delivery velocity and reduce programme risk.
• Manage technical escalations, unblock cross-team dependencies and ensure complex delivery issues are resolved with clear ownership and decision-making.
• Guide managers, architects and senior developers through design trade-offs, delivery planning, quality gates and stakeholder communication.
• Promote AI-assisted engineering, agentic application architecture and agent-led delivery practices where they improve productivity, code quality, testing coverage, engineering knowledge reuse and enterprise automation outcomes.
• Define reference architectures for agentic applications using frameworks such as Microsoft Agent Framework, LangGraph, OpenAI Agents SDK, Semantic Kernel, AutoGen, CrewAI or similar orchestration patterns, including tool calling, memory, guardrails, human-in-the-loop workflows, observability and enterprise integration.
• Lead the design and delivery of agentic workflow patterns that combine reasoning, planning, tool execution, retrieval, memory and business-rule orchestration for enterprise-grade use cases.
• Establish engineering guardrails for responsible AI, model selection, prompt patterns, evaluation metrics, hallucination controls, auditability, data privacy and secure enterprise integration.
• Drive reusable agentic accelerators, templates and platform services that improve developer productivity, standardise delivery and enable repeatable client solutions across sectors.
• Collaborate with cloud, data, security, UX and domain teams to industrialise AI agents into production-ready platforms with clear operating models, monitoring, fallback paths and human oversight.

Skills and attributes for success

Must-have technical and leadership skills

• Strong background in backend engineering leadership with proven experience across Python, Java and polyglot microservices ecosystems.
• Ability to lead architecture strategy for secure, scalable, observable and cloud-ready enterprise platforms.
• Experience managing multiple engineering workstreams, senior engineers, technical architects or delivery pods within complex programmes.
• Deep understanding of API design, microservices, database integration, DevOps, CI/CD, automated quality gates and production-readiness practices.
• Strong delivery governance capability, including estimation, risk management, release governance, dependency tracking and stakeholder reporting.
• Commercial and business-outcome orientation, with the ability to connect engineering decisions to client value, cost, quality, productivity and risk reduction.
• People leadership capability across hiring inputs, mentoring, performance enablement, capability development and team operating model design.
• Excellent executive communication skills with the ability to influence architecture, delivery and investment decisions.
• Hands-on understanding of agentic application architecture, including multi-agent orchestration, graph-based workflows, tool/function calling, retrieval-augmented generation, long-running agent execution, memory management, safety guardrails and human-in-the-loop approval patterns.
• Exposure to modern agent frameworks such as Microsoft Agent Framework, LangGraph, OpenAI Agents SDK, Semantic Kernel, AutoGen, CrewAI or equivalent platforms for building production-grade agentic solutions.

Ideally, you’ll also have

• Experience building platform-first engineering capabilities, reusable frameworks, developer productivity accelerators or internal engineering playbooks.
• Exposure to AI-native engineering, agentic SDLC tools, automated code review, test generation, AI-led productivity improvement programmes and enterprise-grade agent platforms powered by LLMs.
• Experience in regulated enterprise environments where security, compliance, data protection and production stability are critical.
• Experience managing partner ecosystems, distributed delivery teams, client leadership interactions or multi-region engineering programmes.

What We Look For

We look for a senior engineering leader who can combine platform strategy, architecture governance and people leadership. The ideal candidate should be able to shape technical direction, build accountable teams and ensure that backend platform delivery creates measurable enterprise value.

This role is suited for a Senior Manager who can lead beyond a single project: scaling engineering capability, influencing senior stakeholders, establishing reusable delivery patterns and helping EY deliver modern, secure and intelligent backend platforms at enterprise scale.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today. 

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

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