Product Manager
Messaging Enablement
Posted on 11/30/2023
INACTIVE
Netflix

10,001+ employees

Subscription streaming entertainment service
Company Overview
Netflix's mission is to entertain the world. The company operates a streaming platform for movies & TV shows and has over 222 million subscribers globally.
Consumer Software
Education

Company Stage

N/A

Total Funding

$120B

Founded

1997

Headquarters

Los Gatos, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

4%

2 year growth

1%
Locations
Los Gatos, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Data Science
CategoriesNew
Product
Requirements
  • Clear and direct written and verbal communication
  • Curiosity, judgment, and humility
  • Tools and enablement experience
  • Technical background or strong understanding of technical systems & platforms
  • Experience working on consumer products
  • Messaging experience
  • Culture builder
Responsibilities
  • Build a deep understanding of current and future internal stakeholder needs
  • Own the strategy for how to enable all internal stakeholders to leverage messaging capabilities
  • Define and drive the roadmap for internal tooling across the full lifecycle of message creation and management
  • Lead a cross-functional team of stunning colleagues across design, engineering, and data science
  • Determine how / where to set opinionated guardrails in our tooling
  • Identify opportunities for the highest leverage across all stakeholders
  • Collaborate across engineering teams and internal stakeholders to make build vs buy recommendations for relevant parts of our tooling
  • Partner with other tooling and enablement teams across Netflix to identify and leverage common building blocks
  • Determine if and how to integrate messaging capabilities into other internal applications as needed
Desired Qualifications
  • Communication - clear and direct written and verbal communication is a must for any leader at Netflix, especially for Product Managers. A leader on this team will be able to take technical concepts and reframe them so that different audiences can understand them.
  • Curiosity, judgment and humility - guiding our enablement strategy will benefit from an analytical mindset, strong systems thinking and ultimately good judgment. Our culture calls on us to “make wise decisions despite ambiguity”. And when you inevitably make mistakes, you learn from them and share them with others so that we can all learn.
  • Tools and enablement experience - an effective PM in this role will be able to drive the overall messaging enablement strategy to meet internal demand as well as build for the right end-user experience. You should have experience building and maintaining tools for internal users that have a consumer objective.
  • Technical background or strong understanding of technical systems & platforms and the ability to communicate with and challenge both technical and non-technical audiences.
  • Experience working on consumer products - the tools we aim to provide will be used by a diverse group of functions to manage a very large scale of consumer messaging. The ability to empathize with these functions and anticipate their needs is important for success in this role.
  • Messaging experience - if you have a specific background building out tools for messaging or working in the consumer messaging domain, it would provide an easier ramp-up into this space. Enterprise messaging experience would also be helpful.
  • Culture builder - this is a new space for our team, and as a leader, you can shape a positive culture for the cross-functional team: an inclusive environment that engages in productive debate, rewards curiosity in understanding the business problems we’re trying to solve, and reinforces accountability to outcomes.