A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.
What does a AAA Travel Consultant do?
- Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
- Shares knowledge and expertise from personal experiences and/or education study trips
- Develops long standing relationships with our members and builds referral and repeat business
- Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations
- Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals
- For the right individual this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.
- We offer extensive training to aid you in your career development through The Auto Club University
- Regular recognition through various company programs and incentives for trips, cash and prizes
- Company sponsored IATAN cards, providing exclusive travel consultant discounts
- Love to travel? Personal travel opportunities at discounted pricing
- Corporate benefits for insurance products
- Paid educational study trips are available for our Consultants to promote career development
- Quarterly incentives/bonuses for achieving established production tiers
Required / Preferred Skills
- A high school diploma is required, but we prefer a 2 or 4 year college degree
- You need to be able to pass comprehensive criminal background check and thorough urine sample drug screening
- We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal orientated environment
- Bilingual English and Hindi is preferable.
Qualifications, does this sound like you?
- Travel is not just a hobby or a wish, it’s your passion
- You must be available to work most Saturdays and some evenings to support goal achievement
- We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program which requires some travel for training
- You are driven by sales and exceeding your goals
- You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
- You have a strong and very comfortable relationship with paperwork and you are very organized!
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