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Full-Time

Billing Error Processing Specialist

Posted on 6/18/2024

Invitae

Invitae

1,001-5,000 employees

Comprehensive genetic testing services provider

AI & Machine Learning
Robotics & Automation
Biotechnology

Compensation Overview

$23.41 - $29.23Hourly

+ Medical + Dental + Vision + Life Insurance + Flexible Paid Time Off + 401k with Company Match

Entry

Remote in USA

Category
Quality Control & Compliance
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Required Skills
Salesforce
Requirements
  • Bachelor’s degree a plus
  • 1+ year experience working in a client-facing role in a work setting that is heavily customer focused or 2+ years of work experience post college
  • Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce)
  • Bilingual a plus
Responsibilities
  • Be well-versed in all Invitae processes and policies to respond clearly to client phone and e-mail inquiries
  • Research accounts for adequate billing information
  • Complete timely and accurate submission of claims to insurance companies and patients to ensure timely reimbursement
  • Interact with clients, insurance companies and patients to verify billing information is complete and accurate
  • Responsible for documenting account activity, updating patient and claim information
  • Identify issues and suggest potential improvements
  • Collaborate with your team and to develop best practices to ensure we are providing the best service and experience to all customers
  • Participate in projects that extend beyond your day to day to stretch you to think outside the box

Invitae is recognized for integrating advanced technologies such as robotics, AI, and machine learning in its genetic testing services. This multidisciplinary approach not only ensures high precision in healthcare decisions but also positions the company at the forefront of digital healthcare innovation. The environment fosters continuous learning and professional growth, making it an attractive workplace for those passionate about leveraging technology to improve patient outcomes.

Company Stage

M&A

Total Funding

$2.7B

Headquarters

San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

-14%

1 year growth

-22%

2 year growth

-47%

Benefits

Competitive salary

Health, dental, & vision

Generous vacation days

Family leave

Flexible working hours

Work from home

INACTIVE