Full-Time

Workers Compensation Client Performance Manager

Dedicated Client

Confirmed live in the last 24 hours

Sedgwick Claims Management Services

Sedgwick Claims Management Services

10,001+ employees

Claims management and risk solutions provider

Financial Services
Real Estate
Healthcare

Compensation Overview

$85kAnnually

Senior, Expert

Remote in USA

Category
Operations Consulting
Consulting

You match the following Sedgwick Claims Management Services's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor's degree from an accredited college or university preferred
  • Eight (8) years of related experience or equivalent combination of education and experience required to include five (5) years of claims management and two (2) years of auditing experience
  • One (1) year of continuous service with the company is preferred
  • Thorough knowledge of claims management practices and procedures
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Leadership/management/motivational skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
Responsibilities
  • Ensures adherence to client service instructions
  • Monitors client reserves for accurate reflection of client's book of claims; ensures reserves are within an appropriate range
  • Tracks and trends performance guarantee and gain share agreements at the client level
  • Ensures client's claims reports are properly and timely prepared and distributed
  • Monitors client's average cost of claims; identifies trends and excessive cost factors
  • Conducts client specific operational audits; monitors client audit compliance
  • Works with company Quality and Operations staff to resolve client issues including results of client Compass audits
  • Manages client specific internal control report issues
  • Ensures timely payment of TTD, medical and vendor bills; ensures appropriate vendor utilization
  • Reviews aging claims for file closure ensuring claims do not age beyond appropriate time frames
Desired Qualifications
  • One (1) year of continuous service with the company is preferred
Sedgwick Claims Management Services

Sedgwick Claims Management Services

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Sedgwick provides claims management and risk solutions to clients in the insurance and corporate sectors, helping them efficiently handle various claims such as property damage and employee injuries. Their services include clinical case management and specialized offerings like home inspections and property appraisals, which aid in accurate claims processing. Sedgwick stands out from competitors with its strong commitment to diversity, equity, and inclusion, which enhances its service delivery. The company's goal is to improve claims outcomes while caring for people and fostering an inclusive environment.

Company Size

10,001+

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

$488.1M

Headquarters

Memphis, Tennessee

Founded

1969

Simplify Jobs

Simplify's Take

What believers are saying

  • Sedgwick acquired Bottomline's legal spend management division, enhancing litigation cost control.
  • The company secured a $1 billion investment from Altas Partners, boosting financial strength.
  • Expansion into telemedicine and virtual care services enhances managed care solutions.

What critics are saying

  • Increased legal scrutiny from Bottomline acquisition may pose integration challenges.
  • High U.S. product recalls could strain Sedgwick's resources and increase claims.
  • Lawsuit for breach of settlement agreement may damage Sedgwick's reputation.

What makes Sedgwick Claims Management Services unique

  • Sedgwick offers comprehensive managed care and cost containment solutions.
  • The company emphasizes diversity, equity, and inclusion as core values.
  • Sedgwick provides specialized services like home inspections and property appraisals.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

401(k) Company Match

Hybrid Work Options

Company News

PR Newswire
Feb 20th, 2025
Sedgwick Acquires Legal Spend Management Business From Bottomline

MEMPHIS, Tenn., Feb. 20, 2025 /PRNewswire/ -- Sedgwick, a leading global provider of claims management, loss adjusting and technology-enabled business solutions and Bottomline, a global leader in business payments and cash management, have signed an agreement whereby Sedgwick will acquire Bottomline's industry-leading legal spend management (LSM) division. The LSM business services the property and casualty (PC) insurance industry, providing carriers, third party administrators (TPAs), self-insured entities and corporate legal departments with cloud-based software applications and complementary legal bill review solutions. Sedgwick will leverage Bottomline's modern and highly scalable LSM technology infrastructure, including its Legal-X and Legal eXchange web platforms, in helping clients control the cost of litigation. Pending the closing of the transaction, which is subject to customary conditions and regulatory approvals, Sedgwick plans to operate the LSM business as a separate division

PR Newswire
Feb 13th, 2025
U.S. Product Recalls Reach Second-Highest Level In Six Years During 2024

Sedgwick brand protection releases year-in-review analysis of 2024 recall dataMEMPHIS, Tenn., Feb. 13, 2025 /PRNewswire/ -- The number of U.S. product recalls remained high during 2024 with more than 3,200 events recorded for the second consecutive year. According to Sedgwick brand protection's 2025 U.S. State of the Nation Recall Index report, the 3,232 recalls across five key industries represent the second-highest annual total in the past six years. Notably, 2023 and 2024 are the only consecutive years in the past decade in which U.S

Claims Journal
Feb 13th, 2025
Sedgwick Promotes Siva to Chief Operating Officer in Canada

Sedgwick promotes Siva to chief operating officer in Canada.

PR Newswire
Feb 12th, 2025
Sedgwick Strengthens Growth Capabilities With Strategic Sales Team Reorganization

MEMPHIS, Tenn., Feb. 12, 2025 /PRNewswire/ -- Sedgwick, a leading global provider of claims management, loss adjusting and technology-enabled business solutions, announced a strategic reorganization of its U.S. sales team, with a new national and regional structure. The redesign will enhance market engagement and client experience, optimize operations, and better enable Sedgwick to serve its diverse customer base with personalized solutions and respond swiftly to market dynamics.In the new structure, Brad Krauss has been elevated to Executive Vice President, Head of Casualty and Specialty Business Development. Krauss has more than 30 years of experience in the insurance and risk management industry. He has been with Sedgwick since 2002, holding ascending roles that have engaged every segment of the organization and most recently leading development in Sedgwick's emerging markets.As part of the reorganization, regional "zone" leaders are now responsible for the architecture and deployment of all casualty solutions in their respective markets

PR Newswire
Nov 4th, 2024
Sedgwick Names Andrea Buhl President Of Casualty

MEMPHIS, Tenn., Nov. 4, 2024 /PRNewswire/ -- Sedgwick, a leading global provider of claims management, loss adjusting and technology-enabled business solutions, has appointed Andrea Buhl to the role of president of its casualty group