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Full-Time

Director of Professional Services

Confirmed live in the last 24 hours

PocketHealth

PocketHealth

51-200 employees

Cloud platform for medical imaging records

Data & Analytics

Expert

Remote in USA

Category
IT Project Management
IT & Security
Required Skills
Microsoft Azure
Communications
NoSQL
SQL
AWS
Requirements
  • Extensive experience with healthcare information systems, including PACS, RIS, and EHR systems
  • Proficient in DICOM, DICOMweb, FHIR and HL7 standards/protocols
  • Strong understanding of medical imaging
  • Deep experience with cloud platforms such as AWS, Azure, or Google Cloud
  • Deep experience with database management systems (e.g., SQL, NoSQL)
  • Knowledge of cybersecurity best practices in healthcare
  • Minimum of 10 years of experience in professional services, with at least 5 years in a leadership role within the healthcare technology sector
  • Proven track record of successfully leading complex technical projects from inception to completion
  • Strong problem-solving skills and the ability to think strategically
  • Excellent communication and interpersonal skills
  • Experience in managing remote and geographically dispersed teams
  • Ability to travel as required to meet with clients and attend industry events
Responsibilities
  • Lead, manage and grow the Professional Services team, providing strategic direction and mentorship
  • Oversee the implementation and integration of PocketHealth’s image exchange & AI solutions across various healthcare systems and environments
  • Create systems and processes to enable the team to confidently deliver on PocketHealth implementations
  • Develop and maintain strong relationships with clients
  • Collaborate with cross-functional teams to ensure seamless delivery and support of services
  • Drive continuous improvement in service delivery processes
  • Provide technical expertise and guidance to clients and internal teams
  • Monitor and manage project timelines and resource allocation
  • Ensure compliance with industry standards and regulatory requirements
  • Represent PocketHealth at industry events, conferences, and client meetings

PocketHealth is a leading provider of a patient-centric cloud platform designed to enhance accessibility to medical imaging records. It supports seamless electronic sharing among 500+ hospitals and imaging clinics in North America. This focus on secure, unified image management demonstrates a commitment to integrating advanced technology with healthcare delivery, making it an ideal workplace for professionals who are passionate about leveraging technology to improve patient outcomes and operational efficiency in the healthcare sector.

Company Stage

Series B

Total Funding

$55.6M

Headquarters

Toronto, Canada

Founded

2016

Growth & Insights
Headcount

6 month growth

8%

1 year growth

8%

2 year growth

64%