Full-Time

Marketing Administrator

Posted on 11/23/2025

Universal Insurance Holdings

Universal Insurance Holdings

11-50 employees

Property and casualty insurer, claims management

No salary listed

Fort Lauderdale, FL, USA

In Person

Category
Growth & Marketing (1)
Required Skills
Marketing
Requirements
  • License: 220 or 20-44 license with a minimum of one year homeowner's insurance experience
  • Excellent verbal and written communication
  • Prior customer service experience, preferred but not required
  • Strong organizational and multi-tasking skills
  • Data entry and working knowledge of computer functionality
  • Proficient in Microsoft Office
  • Proficient in proprietary software (within first 90 days)
  • Working knowledge of Sales Force preferred but not required
  • Bilingual preferred but not required
Responsibilities
  • Process a variety of day to day functions including but not limited to appointments, terminations, acquisitions, etc.
  • Primary phone coverage for Marketing and Technical Support queues providing assistance and support for agents, policy holders and external field representatives
  • Ability to work in both a team environment and self guided
  • Maintain regular and reliable attendance
  • Adhere to policies and procedures of employee handbook
  • Able to work in a fast-paced environment
  • Demonstrates initiative and resourcefulness
Desired Qualifications
  • Prior customer service experience, preferred but not required
  • Working knowledge of Sales Force preferred but not required
  • Bilingual preferred but not required
Universal Insurance Holdings

Universal Insurance Holdings

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Universal Insurance Holdings operates as a holding company for property and casualty insurance and related value-added services, including claims management. It develops insurance policies and delivers them through its own platforms, such as a proprietary back-office system and an online Florida distribution platform that lets customers complete policy purchases online, along with technology-supported claims management. The company differentiates itself by pairing an entrepreneurial, hands-on team with a strong technology focus, owning a proprietary operations platform and an online channel to streamline policy purchase and claims handling. Its goals are to strengthen its foundation, continuously improve the customer experience, grow its product lineup, and deliver durable value for shareholders.

Company Size

11-50

Company Stage

IPO

Headquarters

Fort Lauderdale, Florida

Founded

1997

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 adjusted EPS hit $2.00 with 38.5% annualized ROE from lower loss ratio.
  • Non-Florida premiums grew 18.3% in Q1 2026, diversifying from 72.6% Florida exposure.
  • FY2025 consolidated net income soared to $183 million from $58.9 million in 2024.

What critics are saying

  • Florida's 72.6% premium share exposes UVE to hurricane losses exceeding reinsurance by November 2026.
  • Regulatory caps limit dividends from UPCIC and APPCIC, squeezing holding company liquidity in 12 months.
  • BBB complaints trigger Florida OIR fines and 10% policyholder attrition by August 2026.

What makes Universal Insurance Holdings unique

  • UPCIC and APPCIC hold A- IFSR ratings, two notches above UVE's BBB issuer rating.
  • Florida reforms stabilized market, improving UVE's net combined ratio 20.4 points in Q4 2025.
  • Secured $352 million additional multi-year reinsurance coverage through 2027-2028.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Performance Bonus

Company News

Yahoo Finance
Mar 1st, 2026
Universal Insurance reports $2.17 Q4 EPS, 46% ROE as Florida reforms stabilise market

Universal Insurance reported fourth-quarter adjusted diluted earnings per share of $2.17, up from $0.25 a year earlier, alongside core revenue of $403.6 million. The company's net combined ratio improved 20.4 points, driven by a lower net loss ratio. Management described the capital position as "robust" with reserves at their strongest level in company history. Universal returned capital by repurchasing approximately 210,000 shares for $6.9 million and authorising a new $20 million buyback programme, whilst maintaining its quarterly dividend. CEO Steve Donaghy attributed the momentum to Florida's legislative reforms, which have "visibly stabilised the market" and improved competitive conditions. The company is progressing with reinsurance placement for 2026, with substantial first-event coverage secured and multiyear capacity arranged for 2027.

Yahoo Finance
Feb 26th, 2026
Universal Insurance posts 46% ROE with Florida reforms stabilising market

Universal Insurance Holdings reported significant Q4 2025 earnings growth, with adjusted return on common equity exceeding 46%, driven by a lower net loss ratio and higher net premiums. The company's net loss ratio improved by 21 points year-over-year. Florida legislative reforms have stabilised the market by reducing third-party claim costs. Direct premium growth of 2.7% was driven by 18.2% expansion in non-Florida states, offsetting a 3.1% decline in Florida premiums. The company reports its reserve position is the strongest in its history. Management is negotiating the 2026 reinsurance programme and has secured multiyear capacity through 2027. An actuarial study on 2026 rates begins in March. The board authorised a new $20 million share repurchase programme through January 2028.

Sharewise
May 23rd, 2025
HRTG vs. UVE: Which Regional P&C Insurer is a Safer Bet Now?

Also, to safeguard its balance sheet, Universal Insurance has already secured $352 million of additional multi-year coverage for the 2026-2027 hurricane season.

Defense World
Dec 20th, 2024
HighTower Advisors LLC Invests $636,000 in Universal Insurance Holdings, Inc. (NYSE:UVE)

HighTower Advisors LLC invests $636,000 in Universal Insurance Holdings, Inc. (NYSE:UVE).

ETF Daily News
Dec 14th, 2024
Verition Fund Management LLC Invests $338,000 in Universal Insurance Holdings, Inc. (NYSE:UVE)

Verition Fund Management LLC invests $338,000 in Universal Insurance Holdings, Inc. (NYSE:UVE).

INACTIVE