Office Assistant Senior

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$29.29 - $36.03 Hourly

Department:

Health Department

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

August 27, 2026

The Opportunity:

Overview:

THIS WORK MATTERS!

Public Service Loan Forgiveness (PSLF)

Full Time Employees of the Multnomah County Health Department qualify for the  Federal Student Aid U.S Department Of Education Public Service Loan Forgiveness program. To learn more about  Public Service Loan Forgiveness please visitPublic Service Loan Forgiveness (PSLF).

Additional Compensation:

• Premium: Office Assistant Seniors also receive an additional Jail Side 10% Hourly Premium.

• Shift Premium: You will receive an additional hourly premium of $1.25 in addition to your established wage rate.

• Benefits: Multnomah County provides generous benefits to our employees and their covered family members, including domestic partners. Multnomah County offers a comprehensive benefits package that includes medical, dental, and vision insurance, ten paid holidays each year, vacation and sick leave, life and supplemental life insurance, flexible spending accounts, employee assistance program, and participation in Oregon Public Employees Retirement System (PERS). Please click here for a General Benefits Overview that you as a Multnomah County employee will be eligible to receive. https://multco.us/benefits/new-employee-benefits

At Corrections Health, we provide medically needed health care to adults and youth in custody at Multnomah County Jails and Juvenile Detention Facility. Come join our team of Portland's most outstanding health care professionals providing exceptional services to our diverse community!

As a NOC Office Assistant Senior ( Night Shift Office Assistant Senior)  you will  provide essential administrative and customer-service support to facility administrators within a dynamic, 24/7 multi-facility environment. Key responsibilities include maintaining mandatory staffing levels for day and night shifts, conducting time entry reviews, and collaborating with leadership to ensure operational compliance. In this role the incumbent will demonstrate proficiency with computer systems, including EPIC, Google, ESWIS, and other database tools. 

We are committed to fostering a culture of respect, trust, and understanding, and we seek team members dedicated to maintaining a workplace free of discrimination and harassment.

As the NOC Office Assistant Senior, you will:

Shift Coverage & Schedule Monitoring

• Stakeholder Collaboration and Contract compliance : Work with management to find economical staffing solutions that align  with ONA and Local 88 rules.

• Systems Maintenance: Independently update Google Drive schedules, tracking availability and time entries via shared sheets and calendars.

Workday Support and Time Entry Review

• Schedule Preparation and Coverage: Formulates uniform schedules for every facility, prioritizing NOC and daytime rotations while organizing relief for both anticipated and emergency leave.

• Time Entry Audits: Review Workday entries for accuracy and pay consistency.

• Support & Resolution: Provide staff resources, resolve discrepancies, and assist supervisors with scheduling errors.

Medical Transcription

• Transcription & Order Management: Transcribes provider medical orders in Epic and ensures accurate clinical data entry.

• Clinical Coordination: Manages ESWIS patient follow-up protocols, including scheduling labs, updating Sapphire, and arranging appointments and specialty visits.

• Financial & Records Administration: Executes billing for Corrections Health inmate services and processes health information and special records release requests.

• Support Services: Provides referral support and maintains inmate health documentation integrity.

Research & Data Management

• Operations: Assists leadership with administrative tasks.

• Compliance: Manages records for discovery and public requests.

• Improvement: Evaluates operations to enhance service delivery.

Vendor and Order Management

• Procurement: Orders supplies via Multco Marketplace with management approval.

• Inventory: Maintains consistent stock levels for clinical needs.

• Reconciliation: Verifies delivery accuracy against orders.

• Financial Support: Coordinates special requests and supports finance with accounts payable/receivable.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection process page.

Minimum Qualifications/Transferable Skills*:

Any combination of experience and training that would likely provide the knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be as noted below. All non-traditional education,training and experience will be evaluated.

• Education/Training: Equivalent to the completion of the twelfth grade, AND

• Experience: Three (3) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 3-6 years of qualifying training and/or experience).

Other: 

• This position requires a background investigation, which may include being fingerprinted. Employment is contingent on passing a background investigation.

• The employee holding this position is designated as an Essential Employee under Multnomah County Personnel Rule 3-15-015, Essential Employees.

Preferred Qualifications/ Transferable Skills*:

You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Jail health administration experience

• Previous medical clinic experience

• Experience organizing complex schedules

• Project coordination skills

• Training or experience in working in EPIC or with Electronic Health Record systems

• Experience managing multi phone lines

*Transferable skills:

Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING & EVALUATION:

REQUIRED: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

1. Attach a Resume demonstrating you meeting minimum qualifications; AND

2. Attach a Cover Letter addressing the following: 

• Demonstrate your experience working with diverse vulnerable populations; and

• How you meet the qualifications for this position; and 

• Why you are interested in the position

Note:

The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process. 

The Selection Process:

For details about how we typically screen applications, review our overview ofthe selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• Resume and Cover Letter Review 

• Phone screen

• Consideration of top candidates

• Background, reference

Note:

Application information may be used throughout the entire selection process. This process is subject to change without notice.

ADDITIONAL INFORMATION:

Type of Position: This position is eligible for overtime.

Type: Represented

FLSA: Non-Exempt

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Amanda Sinclair

Email:

[email protected]

Phone:

+1 (971) 5001688

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6002 - Office Assistant Senior