Salesforce Technical Lead

Job Description

·Hands on design and development of custom solutions on the force.com platform including significant work in Apex, VisualForce and application integration patterns.

·Hands on Experience on Communities, CTI Integration, Service Cloud

·Hands on Integration experience

·Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project.

·Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing

·Release and Environment Management including sandbox usage planning, metadata and data migration, environment comparisons and version control.

·Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.

·Provides mentoring and guidance to other team members, including offshore team members.

·Build a clear requirements development strategy for each customer engagement.

·Strong understanding of Salesforce’s capabilities and limitations and can clearly communicate those to customers.

·Lead discovery workshops, which include the facilitation of large audiences, solution presentations, and prototype demonstrations.

·Responsible for identification and inventory of customer process pain points and gaps in best practices.

·Perform rapid analysis and decomposition of complex business information into technical process components.

·Perform business process modelling, User experience modeling and basic technical architecture diagramming.

·Comfortable building and demonstrating prototypes in Salesforce.

·Comfortable with heavy involvement in user acceptance test planning.

·Effectively leverage multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)

·Has hands on experience in several mid-size, global implementations using Salesforce in some of the following areas:

ü System Implementation & Adoption

ü Salesforce Sales Cloud

ü Salesforce Service Cloud (including CTI)

ü Salesforce Marketing Cloud

ü Salesforce Communities and Mobile

ü Salesforce Force.com platform development

ü Salesforce’s Apex programming language

ü Salesforce Lightning

Qualifications

Additional Information

Min 2 years of Lead Experience