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Engagement Operations Analyst
Posted on 2/23/2022
INACTIVE
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
Management
Requirements
  • 2+ years in consulting, banking or fast growing start-up
  • Data-driven mentality and strong business judgment. Ability to roll up your sleeves and analyze data to derive action plans from it
  • Excellent problem-solving skills with ability to simultaneously manage multiple initiatives
  • Willing to dive in and do what's needed, regardless of whether it's in the job description
  • Outstanding program management skills, with experience delivering multifaceted projects with multiple stakeholders
  • Strong interpersonal skills. Ability to build and manage strong relationships within your team and cross-functionally
  • Process-oriented - You have exceptional organizational skills and enjoy building scalable operational processes
  • Experience in healthcare preferred but not required
Responsibilities
  • Provide strategic and data-driven insights on member activation and engagement trends
  • Design and improve the processes, tools & dashboards we use to run our operations
  • Identify opportunities and drive process improvement and innovation to seamlessly scale our engagement operations
  • Lead strategic engagement ops initiatives (new product roll-out, team scaling, etc)
SWORD Health

201-500 employees

Virtual musculoskeletal (MSK) care provider
Company mission
SWORD Health wants to free 2 billion people from physical pain.
Benefits
  • A stimulating, fast-paced environment with lots of room for creativity
  • A bright future at a promising high-tech startup company
  • Career development and growth, with a competitive salary
  • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
  • A stimulating environment with room for creativity - fast-paced, fun, and energetic startup
  • A flexible environment where you can control your hours (remotely) with unlimited vacation
  • Access to our health and well-being program (digital therapist sessions)
Company Values
  • Do it for the patients
  • Deliver more than expected, always
  • You only fail if you fail to learn
  • Success and failure belongs to everyone
  • Embrace change
  • Stay thrifty