Desktop Support Engineer @ Old Mission

INACTIVE

Full-Time

Desktop Support Engineer

Posted on 3/7/2023

Old Mission

201-500 employees

Global multi-asset market maker using proprietary systems

Data & Analytics

Financial Services

Junior

London, UK

Required Skills

Communications

Linux/Unix

Responsibilities

Responsible for the ongoing maintenance and future planning needs of the company's Windows desktop environment
Design and maintain desktop re-imaging and software deployment system
Deploy and support new and existing Windows desktops
Ensure that all Windows desktops are kept updated with the latest patches and security updates
Install and troubleshoot software
Provide support and maintenance on all Microsoft Office suite applications and various other desktop applications such as Adobe
Respond to antivirus software alerts and perform basic remediation steps
Global desktop support for all our global offices - remote support for project or desktop initiatives
Create and manage user accounts, security groups, and distribution lists
Occasional after-hours and weekend support (including travel) may be required for desktop or system upgrades, data center work, or emergencies

Desired Qualifications

Bachelor's degree in related field
Minimum of 2+ years of relevant experience, ideally within the trading/finance industry
Advanced Microsoft Suite and Windows 10 operating system experience is preferred
Experience supporting remote users and troubleshooting remote VPN
Basic Network troubleshooting (DNS, TCP/IP, etc.), phone support, and Video Conferencing
Occasional after-hours and weekend support (including travel) may be required for desktop or system upgrades or emergencies
Strong problem-solving skills, attention to detail, and the ability to multi-task
Genuine curiosity and desire to work in a Linux environment
Superior organizational and communication skills
Ability to lift or move objects up to 50+ pounds

Old Mission is a global proprietary trading firm that leverages state-of-the-art technology and research to identify and execute profitable trading strategies across multiple asset classes around the world. Our offices in Chicago, New York, London, and Singapore are all composed of naturally-curious individuals who thrive in a team environment and constantly strive for improvement.

Old Mission does not seek capital from outside investors, allowing us the flexibility to aggressively invest in our team members and keep them engaged in the firm’s growth.

Description:

Old Mission Capital is seeking a well-rounded technologist with core strengths in Windows desktop environments with a desire to learn and grow into a Junior Linux Administrator. This Desktop Support Engineer / Junior Linux Admin will be responsible for our desktop environment and will provide technical support regarding any workstation, laptop, phone, or application issues that arise. This individual will have outstanding communication skills and will have a team-oriented attitude. You’ll also assist with the upkeep, configuration, and reliable operation of computer systems that host proprietary trading, third-party, and open-source applications.

Responsibilities:

Responsible for the ongoing maintenance and future planning needs of the company’s Windows desktop environment.
Design and maintain desktop re-imaging and software deployment system.
Deploy and support new and existing Windows desktops.
Ensure that all Windows desktops are kept updated with the latest patches and security updates.
Install and troubleshoot software.
Provide support and maintenance on all Microsoft Office suite applications and various other desktop applications such as Adobe.
Respond to antivirus software alerts and perform basic remediation steps.
Global desktop support for all our global offices – remote support for project or desktop initiatives
Create and manage user accounts, security groups, and distribution lists
Occasional after-hours and weekend support (including travel) may be required for desktop or system upgrades, data center work, or emergencies

Desired Skills and Experience:

Bachelor’s degree in related field
Minimum of 2+ years of relevant experience, ideally within the trading/finance industry
Advanced Microsoft Suite and Windows 10 operating system experience is preferred
Experience supporting remote users and troubleshooting remote VPN
Basic Network troubleshooting (DNS, TCP/IP, etc.), phone support, and Video Conferencing
Occasional after-hours and weekend support (including travel) may be required for desktop or system upgrades or emergencies
Strong problem-solving skills, attention to detail, and the ability to multi-task
Genuine curiosity and desire to work in a Linux environment
Superior organizational and communication skills
Ability to lift or move objects up to 50+ pounds

Old Mission is not accepting unsolicited resumes from any staffing/search firms. All resumes submitted by staffing/search firms to any employee at Old Mission via-email, the Internet or directly without a valid signed search agreement will be deemed the sole property of Old Mission, and no fee will be paid in the event the candidate is hired by Old Mission.

Old Mission

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Website

View Company Profile

Old Mission stands out as a global, multi-asset market maker with a proven track record, having traded trillions of dollars of securities using their proprietary systems and models. Their advanced platform, developed since 2008, allows them to dynamically value a wide range of financial instruments, offering competitive pricing often tighter than their competitors. As a trusted partner to the world's largest exchanges, brokers, and institutional investors, Old Mission demonstrates industry leadership and a strong, collaborative culture.

Company Stage

Private

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

2008

Growth & Insights

Headcount

6 month growth

↑ 1%

1 year growth

↑ 26%

2 year growth

↑ 33%

Benefits

Competitive Salary

Discretionary bonus

Top tier Medical, Dental, Vision, Disability and Life Insurance paid for by the firm

401(k) with employer match

Full stocked kitchen, free breakfast and lunch everyday on-site

Tuition reimbursement

Flexible Spending Plan

Commuter Benefit Program

INACTIVE