What you get:

• Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility. 
• Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that… 
• Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO,paid family leave, winter break,summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself. 
• Professional development opportunities:A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.

Who is successful at BPM:

• Caring people who put others first 
• Self-starters who embody the BPM entrepreneurial spirit 
• Authentic individuals with a diverse point of view 
• Lifelong learners with a drive to excel 
• Resilient people who rise to the occasion 

Responsibilities:

• Understanding client requirements and creating tailored NextService solution designs to meet them.
• Implementing and customizing software offerings such as Scheduling and Dispatch, Mobile App, Asset Management, Inventory Management, Billing, and Reporting and Analytics.
• Leveraging NextService software functionality to enhance business processes.
• Conducting NextService software presentations and educating clients on its capabilities.
• Partnering with the software development team to design improvements and feature additions.
• Providing prompt technical support to clients, resolving any software related issues, and minimizing downtime.
• Delivering hands-on training to clients to streamline their NextService software utilization.
• Managing multiple implementation projects concurrently, ensuring on-time completion.
• Maintaining detailed records of project progress for review and audit purposes.
• Staying up to date on the latest NextService software developments, features, and upgrades.
• Offering valuable feedback to the development team for software improvement.

Requirements:

• A bachelor’s degree in information technology, Computer Science, Engineering, Business or similar field.
• Minimum of 2 years of hands-on experience in implementing NextService software.
• Full certification in NextService software.
• Experience with modules such as Scheduling and Dispatch, Mobile App, Asset Management, Inventory Management, Billing, and Reporting and Analytics.
• Strong analytical and problem-solving ability.
• Exceptional communication and interpersonal skills.
• Ability to manage multiple projects simultaneously within stipulated timelines.
• A thorough understanding of business process analysis and software development life cycles.
• Ability to work independently and as part of teams.
• Desire for continuous learning of new software and technology advancements.
• Outstanding attention to detail and organizational skills.
• Willingness to travel for client meetings or training sessions as required.