Full-Time

Claims Specialist

Posted on 1/1/2025

HUB

HUB

5,001-10,000 employees

Data & Analytics
Consulting
Consumer Software

Senior

Wheatley, ON, Canada + 11 more

More locations: Barrie, ON, Canada | Toronto, ON, Canada | Detroit, MI, USA | Oakland, ON, Canada | Markham, ON, Canada | Oakville, ON, Canada | Hamilton, ON, Canada | New Baltimore, MI, USA | London, ON, Canada | Kitchener, ON, Canada | Oshawa, ON, Canada

Flexible hybrid environment.

Category
Insurance
Finance & Banking
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets

You match the following HUB's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s Degree or College Diploma or equivalent experience
  • Requires 5 years+ in a claims role with a broker, insurance carrier, independent adjuster
  • Strong customer service orientation (internal and external)
  • Self-starter and strong initiative
  • Computer Proficient in Microsoft Office: Word, Excel, and Outlook
  • Strong sense of urgency, attention to detail and ability to manage requirements of the role effectively
  • Ability to manage conflicting priorities effectively
  • Effective communication, negotiation and presentation skills with clients up to the C-Level/President
Responsibilities
  • Providing support to HUB clients on all claims related matters throughout the entire claims process and to advocate on behalf towards a satisfactory claims resolution.
  • Providing guidance to internal teams on the claims process and building knowledge and capability through reporting for large clients, generating loss run reports and advising on general claims questions.
  • Providing support pre-loss, during a loss and post-loss by providing claims counselling and engaging experts as necessary.
  • Analyzing claim trends to ensure alignment with loss control procedures.
  • Effectively analyze and interpret policy wording.
  • Working closely with the Commercial and Personal Lines Practices.
  • Providing status updates to Client and Account Teams and providing appropriate consulting and guidance where required.
  • Maintaining accurate and up-to-date electronic claims files through Epic.
Desired Qualifications
  • Claims experience an asset

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisitions like Woods Insurance Services bolster Hub's regional presence and capabilities.
  • Partnerships with InsurTech firms improve customer experience and operational efficiency.
  • AI integration in underwriting processes reduces costs and enhances accuracy.

What critics are saying

  • Rapid expansion may lead to integration challenges and operational inefficiencies.
  • Competition from private equity-backed brokers could result in talent drain.
  • Sector-specific risks in construction and oil & gas may impact Hub's growth.

What makes HUB unique

  • Hub International's strategic acquisitions enhance its commercial and personal insurance offerings.
  • Expansion into niche markets like construction strengthens Hub's industry-specific expertise.
  • Hub's focus on digital platforms aligns with industry trends towards AI-driven interfaces.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Flexible Work Hours

Professional Development Budget

Conference Attendance Budget

Unlimited Paid Time Off

Mental Health Support

Wellness Program

Phone/Internet Stipend

Home Office Stipend

INACTIVE