Full-Time

Principal Machine Learning Engineer

Posted on 6/18/2024

Replicant

Replicant

51-200 employees

AI-driven customer service automation platform

AI & Machine Learning

Senior, Expert

Remote in USA + 1 more

Required Skills
Data Structures & Algorithms
Natural Language Processing (NLP)
Requirements
  • 12+ years industry experience in relevant fields
  • 5+ years of experience in technical leadership in Conversational AI products
  • Domain expertise in Conversational AI, NLP, Knowledge Base, Dialog Management, ASR, LLM
  • Publishing/presenting in top conferences (NIPS, ICML, ICLR, AAAI, ACL, EMNLP, KDD, etc)
  • Strong experience in designing and optimizing “zero to one” AI-based solutions for AI products
Responsibilities
  • Partner with other business units to define the next-generation chatbot paradigms in the LLM era
  • Design, implement and scale critical machine learning algorithms and services to support Replicant’s most strategic initiatives
  • Provide architectural guidance and mentorship to up-level the engineering organization
  • Set the team's technical direction, cultivating an environment that encourages innovation and professional growth

Replicant is a Contact Center Automation platform that utilizes AI to automate customer service calls across voice, chat, and messaging channels, with seamless integration into existing systems. The platform has been recognized as one of the top 50 AI firms to watch in 2021 and has secured a successful $78M Series B financing.

Company Stage

Series B

Total Funding

$113M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

11%

1 year growth

27%

2 year growth

63%