Company:
Marsh McLennan Agency
Description:
Client Benefits Specialist
Our not-so-secret sauce.
Our award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Benefits Specialist at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As a Client Benefits Specialist, you'll be a valuable member of our team, working closely with our client’s workforce. Your primary focus will be on delivering exceptional customer service by effectively communicating with individuals both within and outside of our organization. In this role, you'll have the responsibility of solving problems, and providing consultation as it pertains to benefit plans. Collaboration with external vendors will also be an important aspect of your job. You'll work closely with vendors to ensure the smooth implementation and management of benefit programs. Given the nature of the role, you'll often have access to confidential information. It's of utmost importance that you handle this information with the highest level of care and discretion, making decisions based on its sensitivity. Overall, as a Client Benefits Specialist, you'll play a vital role in providing our clients with exceptional service and support.
Our future colleague.
We’d love to meet you if your professional track record includes the following skills and experiences:
- 2 years customer service experience required
- Proficient in Microsoft Office products, particularly Excel and ability to quickly learn agency management and other software
- Must have the ability to manage multiple priorities and perform in a dynamic, fast paced environment.
- Experience in managing client relationships and delivering exceptional customer service
These additional qualifications are a plus, but not required to apply:
- 3-4 years benefits administration experience strongly preferred
- Knowledge of carrier enrollment systems a plus
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day, both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue projects and causes that give colleagues fulfillment outside of work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work arrangements
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick:
We are excited to offer a competitive total rewards package, which includes health and welfare benefits, tuition assistance, 401K savings, and other well-being programs, as well as employee assistance programs.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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