Full-Time

Scheduling Coordinator

Posted on 11/20/2024

Window Nation

Window Nation

201-500 employees

Home improvement specializing in windows and doors

Financial Services
Consumer Goods

Entry, Junior

Orange, OH, USA

Hybrid position requiring in-office presence.

Category
Administrative & Executive Assistance
Scheduling & Travel Coordination
Required Skills
Customer Service
Requirements
  • High school Diploma or GED
  • 1+ years of administrative or customer service experience
  • Proficiency in Microsoft Office Suite
  • Customer-centric mindset
  • Familiarity with working with maps/scheduling is a plus
  • Demonstrated success in deadline-driven and high-pressure environment
Responsibilities
  • Primarily works on the phone calling/texting customers to schedule measure appointments
  • Confirms measure appointments with customers
  • Sends follow up to sales team and mails no contact letters when customers cannot be reached
  • Determines best driving route for measure technicians
  • Works closely with measure technicians and employees at the branch level to maintain a positive working relationship
  • Acts as go-between for customers when they request information pertaining to their order

Window Nation specializes in home improvement by providing replacement windows, doors, and vinyl siding to homeowners. Their products are custom-made to meet the specific needs of each client, ensuring a perfect fit for various budgets and style preferences. The company operates in major U.S. cities and employs professional installers who take precise measurements to guarantee quality installation, which enhances the longevity and performance of their products. Window Nation differentiates itself from competitors by offering a wide selection of over 10 different brands, special financing options, and promotions like "Buy 2 Windows, Get 2 Free". Their goal is to help homeowners improve energy efficiency, curb appeal, and overall property value while making the home improvement process accessible and affordable.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Fulton, Maryland

Founded

2006

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for energy-efficient home improvements is driving market growth.
  • Window Nation's expansion into Milwaukee opens new market opportunities.
  • Partnership with Habitat for Humanity enhances brand reputation and community impact.

What critics are saying

  • Integration challenges from acquiring ARMORVUE may affect operational efficiency.
  • Expansion into new markets like Milwaukee may strain resources.
  • Aggressive promotions could impact profit margins if not managed well.

What makes Window Nation unique

  • Window Nation offers custom-made windows tailored to specific client needs.
  • The company provides a wide range of products from over 10 different brands.
  • Professional installers ensure precise measurements and installations for product longevity.

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