Sr. Engagement Manager / Sr. Program Manager
Posted on 11/15/2022
INACTIVE
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
SAP Products
NetSuite
Oracle
Sales
Salesforce
Communications
Coupa
Requirements
- Experience with Procure to Pay process is highly desirable
- 7-10 years' experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider
- Candidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go live procurement, AP and/or Expense Management experience is desired, but not required
- Previous senior consulting experience with the following applications is a solid predictor of success: Ariba, Concur, NetSuite, Basware, OB10, Salesforce.com, Workday, Great Plains, ACT, Oracle, SAP
- Strong written and verbal communication skills
- Experience configuring and delivering software demonstrations are required
- Must be able to work in a fast paced and passionate environment
- Bachelor Degree required
- Must have shown significant career growth as part of prior experience
Responsibilities
- Help customers focus on their goals and drive the implementation towards a successful, on-time implementation
- Forge strong partnerships with customers and colleagues
- Lead all aspects of implementation from mobilization to deployment
- Lead process discussions for leading practices
- Collaborate with Coupa services partners during the implementation
- Engage customers in enlightened business need discussions versus feature/function basics
- Provide technical and functional expertise to customers during the implementation process
- Provide strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer's business needs
- Create and/or improve implementation templates, training and presentations
- Follow Coupa implementation methodology for all customers and tailor to meet each customer's unique business needs
- Share relevant prior experiences with customers and colleagues
- Provide assistance to colleagues where needed
- Work well in both individual and team settings both on and off client site
- Manage customers where up to 50% of your time may include travel
- Provide Coupa platform demonstrations and various trainings
- Based in Colorado: $123,000-144,500
- Based in New York & New Jersey: $136,500-160,500
- Based in California: $136,500-167,500
- Based in Washington: $123,000-153,000
Desired Qualifications
- Experience with Software as a Service is a plus as is any experience with financial accounting, customer management, and sales force automation software
Business spend management
Company Overview
Coupa wants to transform the way that businesses manage their spend.
Benefits
- Insurance Package
- Family Support
- Legal Assistance
- Student Loan Assistance
- Employee Assistance
- Discounts
Company Core Values
- ENSURE CUSTOMER SUCCESS: Obsessive and unwavering commitment to making customers successful.
- FOCUS ON RESULTS: Relentless focus on delivering results through innovation and a bias for action.
- STRIVE FOR EXCELLENCE: Commitment to a collaborative environment infused with professionalism, integrity, passion and accountability.