Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Go-to-Market Operations (‘GTM Ops’) is responsible for driving the overall productivity of our Go-to-Market Organization (Sales, Technical Services, Partner & Customer Success), removing friction for GTM teams and innovating/scaling Stripe’s GTM operating model for future scale.

What you’ll do

You will drive the overall operating rhythm and governance for Stripe’s GTM Team. You will work closely with our Chief Revenue Officer and leaders from Sales, Marketing, Technical Services, Partner etc. and report to our Global Head of GTM Ops. You will help set and track GTM objectives & key results, deliver actionable insights on how to improve operating performance, ensure effective operation of key meetings and ensure effective communication of operating performance. You will align our demand plan, programs, measurement & attribution across Marketing, Sales & our Partner organizations.

Responsibilities

• Drive the overall GTM rhythm of the business, ensuring an effective, efficient and calm cadence that delivers strong governance
• Manage and facilitate GTM business reviews, ensuring a strong action orientation driven by foresight and insight that is holistic across the full User Journey and GTM funnel
• Set and track GTM Stripe Objectives & Key Results (‘SOKRs’)
• Drive the rhythm for the Office of the Chief Revenue Officer  
• Drive headcount governance, ensuring governance on all headcount investments including cost
• Support the Chief Revenue Officer in preparing upwards reviews and reporting (e.g. Board updates, updates to the Stripe Leadership Team etc.) 
• Program manage Stripe’s Demand Council: align our demand plan, programs, measurement & attribution across Marketing, Sales & our Partner organizations. 
• Operate as ‘Chief of Staff’ for GTM Ops - running processes such as prioritization, snippets, team comms, GTM Ops offsites, etc.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 15+ years experience with 10+ relevant experience in GTM Operations supporting a mid-to-large scale, global GTM organization 
• Demonstrated ability to drive a strong and efficient operating rhythm and governance
• Ability to conduct sophisticated and creative analysis of complex data, and translate the results into actionable insights, deliverables, messages, and proposals
• Strong strategic storytelling with a track record of creating impactful presentation and memos for senior leaders
• Proven success leading and managing headcount including territories and quota
• Proven experience leading demand and revenue program initiatives (e.g. Demand Generation, Sales Development etc.) 
• Experience developing and implementing metrics to effectively measure and monitor GTM performance and productivity improvements
• Deep experience in prioritization of deliverable and tasks
• Strong problem solving and collaboration skills, a motivated self-starter who is proactive and action-oriented
• Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
• Experience in a rapidly growing organization 
• Experience leading and developing top talent
• Strong written and verbal communication skills

Preferred qualifications

• Experience in the tech industry 
• Experience using Salesforce.com, Tableau, including data integrations and implementations