Pega Solutions & AI-Powered Workflow Lead

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About this role:

Wells Fargo is seeking a strategic, solution-oriented leader to serve as the Pega Solutions & AI-Powered Workflow Lead within the COO AI Center of Excellence.

In this role, you will:

Directly influence and shape how work gets done across the Chief Operating Office. You’ll be at the forefront of designing intelligent, user-centric workflow solutions that simplify processes, unlock efficiency, and empower teams.

As the primary Pega Solution Consultant and Relationship Manager, you’ll bridge business needs with smart, scalable solutions and collaborate across teams, influence decision-making, and help build a future where AI and automation drive meaningful change.

You’ll also lead the intake and evaluation of all workflow opportunities, ensuring they align with enterprise priorities and deliver real value. From idea to execution, you’ll guide business case development and co-create product roadmaps that make a measurable impact. Key responsibilities include:

• Solution Design & Delivery

• Lead the end-to-end design of Pega-based workflow solutions that are intuitive, scalable, and aligned with business goals.

• Translate complex business requirements into clear, actionable solution designs.

• Collaborate closely with engineering, design, and operations teams to ensure seamless implementation and a strong user experience.

• Workflow Intake & Business Case Development

• Own and evolve the intake process for all workflow opportunities across the Chief Operating Office.

• Evaluate proposed solutions for strategic alignment, feasibility, and potential impact.

• Partner with finance and business stakeholders to develop compelling business cases and define success metrics.

• Product Leadership

• Define and maintain the product roadmap for Pega GenAI-powered workflow solutions.

• Prioritize features and enhancements based on business value, user feedback, and delivery capacity.

• Drive agile collaboration across cross-functional teams to ensure timely, high-quality releases

• Stakeholder Engagement

• Act as the primary point of contact between business units, engineering teams, and external partners.

• Facilitate workshops, demos, and feedback sessions to ensure alignment, transparency, and shared ownership of outcomes.

Required Qualifications:

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Proven experience in digital product management with a focus on solution design, workflow optimization, and delivering measurable business outcomes.

• Deep understanding of Pega solution architecture, including business process design and configuration best practices.

• Hands-on experience with Pega GenAI features and how they can be applied to enhance workflow intelligence and automation.

• Exceptional relationship management and communication skills, with the ability to engage both technical and non-technical stakeholders.

• Familiarity with SaaS platforms and cloud-native solution design principles.

• Experience analyzing workflow performance and identifying opportunities for optimization and variance reduction.

• Strong grasp of enterprise integration patterns and user-centric design methodologies.

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Job Expectations:

• This position is not eligible for Visa sponsorship. 

• Ability to work on site in a hybrid role.

• Fully remote work locations are not available for this role. If you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$119,000.00 - $206,000.00

Posting End Date:

3 Oct 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.