About Ramp

Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp’s all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it’s working: over 15,000 businesses on Ramp to save an average 5% and close their books 8x faster. 

Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year. 

Ramp’s investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. In 2023, Ramp was named Fast Company’s #1 Most Innovative Company in North America, LinkedIn’s #1 Top Startup in the U.S., a CNBC Disruptor, and a TIME100 Most Influential Company.

About the role

Solutions Consultants are on the frontlines, working to establish partnerships and drive new business with Ramp’s current and prospective customers. Solutions Consultants deepen customer trust and confidence in Ramp through expert demonstrations and deep product understanding. Working in partnership with Account Executive, Customer Success, and Account Management teams, you’ll identify, prioritize, and build financial solutions for Ramp’s highest-valued customers so that our product continues to scale with their needs.

You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will be a strategic advisor to customers and a liaison to internal technical teams. You will partner with our go-to-market teams to influence Product, Design, and Engineering teams’ roadmaps to evolve Ramp to offer increasingly higher value to the customer.

You will define the customer’s financial & technical success criteria from deal evaluation to onboarding and through product activation. You will represent Product, Design, and Engineering externally and operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features and integrate them across all the touch points and surface areas of a customer.

What you’ll do

• Be a subject matter expert across our HRIS, IdP and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in line with customer needs 

• Partner with the Ramp Account Executives to effectively communicate Ramp’s technical accounting features and benefits to customers by delivering tailored product demonstrations, illustrating workflows for admins & end users, and evangelizing Ramp’s value proposition

• Propose effective product solutions for each customer by anchoring on a deep understanding of the full range of integration and configuration options

• Work directly with Sales & Post-Sales teams to support advanced technical & accounting implementations of Ramp

• Assess customer requirements across new opportunities and determine Ramp fit through use-cases, cost-benefit/ROI analysis, and technical competencies via customer discovery

• Partner with Product, Product Marketing, and Product Operations to design new technical assets and maintain our internal knowledge base of customer use cases and best practices 

What you’ll need

• Minimum 8 years in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing development teams with experience implementing business SaaS solutions and using APIs, ideally within the financial sector

• Strong understanding of IdP, HRIS, and/or ERP solutions

• Deep understanding of accounting systems, accounting/controllership needs, and finance/accounting workflows 

• Bachelor’s degree in computer science, engineering, business, finance or accounting

• Ability to anticipate customers’ needs and position product solutions accordingly

• Excellent engineering, system design and technical specification writing skills

• Exceptional organizational, project management, and time management skills

• Ability to collaborate within a cross-functional team

• Excellent verbal and written communication skills as well as interpersonal skills

• Bias towards action, adaptability and ability to operate in a high pace environment of a high growth startup

Compensation

• The annual salary/OTE range for the target level for this role is $165,750-$195,000 + target equity + benefits (including medical, dental, vision, and 401(k)

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you

  • Partially covered for your dependents

  • One Medical annual membership

• 401k (including employer match on contributions made while employed by Ramp)

• Flexible PTO

• Fertility HRA (up to $5,000 per year)

• WFH stipend to support your home office needs

• Wellness stipend

• Parental Leave

• Relocation support

• Pet insurance