Program Manager

Overview

JOB TITLE: Supervising Program Manager (SPM)

AGENCY SUPPORTED: ICE Data & Analytics Support Services

POSITION TYPE: Full-Time, Contingent Upon Award

LOCATION: Hybrid – Washington, DC

CLEARANCE: Active Top-Secret with ability to obtain SCI and DHS Suitability required  

BENEFITS: Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks' Paid Time Off

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security.  We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

We are seeking an experienced Supervising Program Manager (SPM) to lead ITC Federal’s support to the ICE Homeland Security Investigations (HSI) Office of Intelligence. This role serves as the primary point of contact for a large-scale, $100M+ Blanket Purchase Agreement (BPA) supporting mission-critical intelligence and investigative operations across ICE.

The SPM provides enterprise-level oversight for a complex, high-visibility program, coordinating multidisciplinary teams of Operations Research Specialists and Data Scientists across multiple ICE organizations. The program’s mission is to transform aggregated, proprietary, and sensitive data into actionable intelligence that directly supports criminal investigations, threat identification, and strategic decision-making. This position requires strong leadership, deep federal program management experience, and the ability to operate effectively within a fast-paced, data-driven law enforcement environment.

Responsibilities

RESPONSIBILITIES:

• Contract Administration: Act as the single Point of Contact (POC) for the Office of Intelligence and manage the overall contract effort, including all work performed under the SOO.
• Reporting & Deliverables: Prepare comprehensive monthly reports of all invoices, including consolidated reports on work hours and activities for all individual "Calls" placed against the BPA.
• Strategic Planning: Develop and maintain a Project Plan that outlines resources, milestones, and critical staffing/logistics schedules.
• Stakeholder Collaboration: Foster a cohesive team environment involving the government and other contractors to ensure transparency and information sharing for successful task execution.
• Operational Oversight: Ensure program goals, problem resolutions, and customer satisfaction are achieved within prescribed timeframes and funding parameters.

Qualifications

REQUIRED QUALIFICATIONS:

Education:

• Minimum: Bachelor’s degree from an accredited college or university in a quantitative field (e.g., Mathematics, Computer Science, Statistics, Engineering) or a business-related field.
• Preferred: Master’s degree in Homeland Security, Business Administration, or a technical field related to Data Analytics.

Experience:

• Federal Program Management: At least 10–15 years of professional experience, with a minimum of 5–10 years in a senior-level management role overseeing major government systems or programs.
• Domain Expertise: Demonstrated experience managing technical programs involving data platform modernization, large-scale data analytics, or investigative support services.
• DHS/Law Enforcement: Prior experience supporting ICE, HSI, or other Department of Homeland Security (DHS) components is highly desirable.

Certifications & Clearances:

• Clearance: Must be a U.S. Citizen with an active Top Secret (TS) clearance and eligibility for Sensitive Compartmented Information (SCI).
• Certification: PMP (Project Management Professional) or FAC-P/PM Level III certification is typically required for a program of this scale and complexity.

DESIRED QUALIFICATIONS:

• Expertise in Agile development processes and tools such as JIRA, GitHub Enterprise, and Confluence.
• Strong understanding of Federal Acquisition Regulations (FAR) and DHS-specific security policies (e.g., MD4300).
• Ability to oversee complex data engineering models and the ingestion of diverse datasets (e.g., social media, blockchain, cryptocurrency, and international trade data).

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Work is primarily sedentary, performed while using a computer for extended periods of time.

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.