Full-Time

Assistant Store Manager

Operations

Posted on 11/22/2024

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Junior, Mid

Kennesaw, GA, USA

Position located at the NEW Kennesaw, GA House of Sport store.

US Top Secret Clearance Required

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Customer Service
Requirements
  • High School Diploma or Equivalent
  • 1-3 years experience
  • 1-3 of retail management experience (or customer-focused experience)
Responsibilities
  • Partners with Store Manager on long-range management of the store workforce.
  • Oversees payroll to meet budget which includes effectively scheduling teammates based on athlete traffic and analyzing sales through reports and reacting accordingly.
  • Hires and builds strong teams by partnering closely with the Store Manager to create targeted hiring strategies to actively recruit within the community and ensure the team reflect the communities that it serves.
  • Leads with coaching and development when handling teammate discipline, appraisals, and performance matters and making recommendations with respect to the termination and advancement of teammates.
  • Plans, organizes, and controls for 90 days out with the guidance of the Store Manager.
  • Creates a hassle-free shopping experience by identifying opportunities in the store and validating key in-store programs and processes (e.g., BOPIS, ship-from-store, etc.).
  • Directly manages team in assigned department(s) and has a dotted line responsibility for managing teammates in other areas of the store when serving as Head Coach.
  • Ensures their department(s) meet all merchandising standards including, but not limited to: merchandise exposure, visual, pricing, signage, etc.
  • Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies.
  • Ensures compliance with all company operational processes including but not limited to: firearm compliance (where applicable), cash handling procedures, and safety requirements as well as conducting Loss Prevention audits as required.
  • Ensures teammates are practicing safety and security processes while executing Loss Prevention programs and best practices (may serve as store 'Shrink Coach').
  • Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates.
  • Responsible for making recommendations with respect to the termination and advancement of teammates.
  • Maintains a people-first culture by consistently connecting with teammates and building mutual trust and respect.
  • Transparently communicates and finds creative ways to build a high-energy and engaging environment for all teammates.
  • Creates an inclusive store environment where everyone (teammates & athletes) feels safe, welcome, and encouraged to bring their best self to work.
  • Creates and supports opportunities for teammates to give back to their community.
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. The company stands out from competitors by emphasizing customer satisfaction with a Best Price Guarantee and a commitment to social responsibility, believing in the positive impact of sports on lives. Their goal is to provide quality sporting goods while giving back to the community and maintaining ethical practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

1948

Simplify Jobs

Simplify's Take

What believers are saying

  • Experiential retail concepts boost customer engagement and redefine sports retail.
  • Partnership with Pelago improves employee well-being and potentially reduces healthcare costs.
  • Geolocation technology optimizes in-store navigation, enhancing customer experience during peak periods.

What critics are saying

  • Reliance on promotions may pressure profit margins during holiday shopping seasons.
  • Rapid mobile commerce growth requires enhanced mobile shopping experiences to stay competitive.
  • Significant investment needed for new experiential retail concepts like 'House of Sport'.

What makes Dick's Sporting Goods unique

  • Dick's Sporting Goods offers exclusive brands and experiential retail concepts like 'House of Sport'.
  • The company has a strong omnichannel presence, integrating online and physical retail seamlessly.
  • Dick's loyalty program, ScoreCard, enhances customer retention and repeat business.

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