The work you will do:

• Utilizes nursing knowledge and clinical judgement, independent data analysis, critical thinking, time management skills, review of medical information, collaboration with clinical and non-clinical members of the healthcare team, and knowledge of CNU processes to develop and facilitate coordination of care for IWH-assigned and referred members.
• Collaborate with clinical and non-clinical staff and other members of the patient’s health care team to develop individualized interventions to meet the member’s current needs
• Communicate and coordinate with the patient as well as appropriate members of patient’s health care team in developing, executing and reviewing results of care coordination efforts
• Utilizes motivational interviewing techniques to influence members to engage in their own care.
• Acts within state’s RN Scope of Practice in all situations.
• Builds collaborative, productive relationships with teammates, members, and other stakeholders.
• Collaborates with providers and members to ensure optimal and successful transition from chronic kidney disease to dialysis.
• Collaborates with providers and dialysis clinics to identify and mitigate hospitalization and mortality risk for members.
• Utilizes good documentation practices to accurately document interactions with members, members’ health records, caregivers, and other stakeholders.
• Multitasks efficiently to meet multiple task outcomes in a timely manner.
• Independently manages workload to ensure completion of assigned work and meet productivity expectations.
• Maintains current and accurate nursing knowledge and best practice guidelines, including specifics regarding chronic kidney disease and end-stage renal disease.
• Improves job-related capabilities through continuing education, professional seminars, and technical workshops.
• Participates in quality improvement activities and project-based work including practice, clinic and community-based education initiatives.
• Participates in meetings to review and provide education on the CNU and other care management interventions.
• Evaluates program processes and makes recommendations to management that will improve the effectiveness and
• efficiency of the program.
• Maintains the integrity of Protected Health Information (PHI).
• Complies with all departmental required data collection and auditing activities.
• Escalates issues to supervisor/manager for resolution, as deemed necessary.
• Reviews and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Other duties as assigned.
• Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

The skills and qualifications you need:

• Registered Nurse (RN) required with active unrestricted licensure in practicing state. A clear and active Nurse Licensure compact (NLC) is also required.
• Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) preferred.
• 2 to 5 years of Nephrology Nursing and/or Case Management experience preferred.
• Experience in a role related to patient education and/or case management is preferred.
• Must exhibit leadership skills and be able to collaborate with clinic staff.
• Must have knowledge of teaching-learning process, principles, and methods of adult education.
• Understanding of renal and diabetes disease process and current management practices.
• Excellent written and verbal communication is necessary.
• Excellent and professional telephone skills.
• Ability to function as a part of an integrated team.
• Adequate presentation skills needed to prepare and deliver presentations to small groups telephonically or in-person.
• Ability to develop positive relationships with patients, families, physicians, staff and other disciplines.
• Must be self-motivated, organized and work independently.
• Able to follow oral and written communication as well as communicate information to individuals or groups with varying levels of education.
• Must exhibit practical computer skills such as e-mail, Word documents and basic Excel spreadsheet skills. PowerPoint skills are preferred. Must be able to type proficiently.