Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus  including operations in other states and tech-based innovations.  

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Team Lead of Home Health Aide Recruiting for our LHCSA team.

This is a remote position with potential travel to our main New York office or the FreedomCare hub closest to you.

Department & Position Overview:

Every Day You Will:

• Supervise, mentor, and provide guidance to a team of 5-7 HHA recruiters, fostering a positive team environment that encourages collaboration, accountability, and professional growth.
• Provide regular coaching and feedback to team members, conduct performance evaluations and address performance issues when necessary.
• Oversee the daily operations of the recruitment team, ensuring that screening, interviews, and orientations are conducted efficiently by recruiters in compliance with organizational guidelines.
• Track and ensure the team meets recruitment Key Performance Indicators (KPIs), reporting progress to leadership.
• Identify areas for process improvement within recruitment and onboarding practices; recommend and implement changes to enhance team efficiency and recruitment outcomes.
• Build and maintain relationships with external recruitment sources, such as schools, job fairs, community events, and referral networks, to create a pipeline of qualified candidates for the agency.
• Collaborate with Compliance, the LHCSA Administrator, and other external partners to ensure a seamless recruitment process that meets staffing needs.
• Knowledge of industry standards, regulatory compliance, and best practices for recruitment within the home care sector.
• Ability to document processes, workflows and create a standard practice knowledge base

• Proven experience in home care, home health, or staffing operations; other relevant operational experience may also be considered.

• Familiarity with CRM tools, particularly Salesforce, and recruitment software.

• Strong organizational skills with the ability to delegate and prioritize effectively.

• High level of professionalism, integrity, and confidentiality.

• Adaptability and initiative in dynamic environments.

• Bilingual proficiency is a plus. 

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.