Flex Administrative Assistant
Posted on 3/22/2023
INACTIVE
One Medical

1,001-5,000 employees

Accessible, affordable healthcare through technology and primary care
Company Overview
One Medical sets itself apart by combining people-centered design and technology to deliver high-quality, affordable healthcare, challenging the traditional healthcare model. Their approach allows primary care providers to make informed decisions, leading to improved health outcomes and patient satisfaction. Moreover, their seamless integration of services saves patients both time and money, demonstrating their industry leadership in creating a more accessible healthcare system.

Company Stage

N/A

Total Funding

$4.3B

Founded

2007

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

8%
Locations
Culver City, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Administrative & Executive Assistance
Requirements
  • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
  • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
  • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc
  • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
  • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
  • At least 1 year of experience in high touch customer or patient facing roles
  • Strong written and verbal communication skills
  • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
  • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges
  • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously