Manager Customer Logistics

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will support end-to-end logistics (physical flows from plants to customers), including all warehouse, transport and co-packing operations, in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will provide team leadership and direction for the logistics organization. In this role, you will implement logistics strategy and effectively execute operations to ensure optimum logistics solutions while supporting various routes-to-market, and balancing service and cost. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. 

How you will contribute

You will: 

• Be accountable for warehouse, transportation, international logistics (import/export) and co-packing operations.
• Ensure the implementation of the business plan by delivering a consistent service level, adapting the supply chain to the demanding and changing customer environment and ensuring sufficient operational capacity to deliver business needs.
• Be accountable for delivering logistics operational cost budget, ensuring that best-in-class controls and governance are in place.
• Foster, initiate and lead continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation.
• Ensure successful project implementation.
• Select, manage and develop long-term relationships with third-party service providers.
• Ensure adherence to health and safety, quality, food defense and legal requirements and policies.
• Establish a business continuity plan for logistics operations.
• Support best-practices sharing and adoption.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Solid background in logistics with experience leading operations in an FMCG/CPG environment.
• Team leadership experience, with proven ability to build effective teams and develop people.
• Drive for results with proactive, dynamic and action orientated approach, identifying areas where business change is required and excellence in project management.
• Strong collaboration skills with strong business and financial acumen and the ability to forge senior level strategic partnerships with both internal and external stakeholders.
• Strategic thinking plus excellent presentation, communication, influencing and motivational skills.
• Strong negotiating skills with ability to negotiate in tough situations with both internal and external groups.
• Experience managing 3rd Party Logistics operations.
• Experience managing P&L greater than $15 annual.
• Direct to Store operations a plus.

Education / Certifications:

Bachelor’s degree

Job specific requirements:

8+ years of experience in the logistics industry and leading teams.

Travel requirements: 10% per year. Domestic travel to the cross docks and annual meetings.

Work schedule: From Monday to Friday. Onsite role.

The base salary range for this position is $137,300 to $188,825; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

RegularWarehousing & Logistics Operations ManagementCustomer Service & Logistics