Full-Time

Alcohol & Drug Counselor

Updated on 5/26/2026

Pelago

Pelago

1-10 employees

Location-based mobile social discovery app

Compensation Overview

$59k - $66k/yr

+ Incentive bonus program + Stock options

No H1B Sponsorship

Remote in USA

Remote

Remote work allowed for applicants nationwide in the U.S.; must hold an active Michigan or North Carolina license.

Category
Medical, Clinical & Veterinary (1)
Requirements
  • Active, unrestricted license in good standing recognized in Michigan or North Carolina: Michigan: CADC or CAADC; North Carolina: LCAS, CSAC, or CADC
  • Bachelors Degree required
  • 2+ years of clinical experience delivering CBT and/or behavioral support for substance use disorders (tobacco, alcohol, opioids)
  • Comfort working in an AI-augmented care environment; openness to adopting AI-assisted tools that support documentation, member communication, and clinical decision-making
  • Proficient with Motivational Interviewing (MI), Motivational Enhancement Therapy (MET), MAT coordination, and Relapse Prevention
  • Proven ability to collaborate with cross-disciplinary healthcare teams (coaches, physicians, nurses)
  • Excellent written and verbal communication skills
  • Adaptable in fast-moving environments; able to prioritize competing demands
  • Technologically fluent; quick to learn new tools and platforms
Responsibilities
  • Provide counseling to members on a weekly basis through text-based chat, video calls, and phone calls, to monitor their progress on their recovery journey
  • Onboard the users with an initial phone call and complete a multidimensional assessment to gather relevant behavioral health history and symptoms
  • Work within Atlas, Pelago's AI-native EHR, which automates session documentation, surfaces real-time evidence-based guidance during calls, and prepares clinical context before each session — so your time stays focused on member care, not administrative lift
  • Monitor the progress of members and offer therapeutic strategies on how to deal with temptations and cravings
  • Be supportive and encouraging to members to help them establish and sustain motivation to change their substance use
  • Collaborate with other departments to ensure a positive experience for all members and provide valuable feedback to the product development team
  • Uphold good standing with your active license(s)/certification(s)
  • Attend team meetings and/or case discussions as scheduled
  • Help someone transform their life and the life of their family through their addiction recovery!
Desired Qualifications
  • Prior telehealth experience across multiple time zones and/or digital health settings

Pelago built mobile tools to help people discover their surroundings. Its flagship product, Whrrl, was a location-based social game for iPhone and Android that suggested places to visit and activities to try, based on users’ location and social activity. It stood out by aiming to connect users with local businesses for partnerships and location-based advertising, and it competed with early services like Foursquare and Gowalla. The goal was to reshape how people interact with their surroundings through mobile technology and data-driven local discovery.

Company Size

1-10

Company Stage

Series B

Total Funding

$22.4M

Headquarters

Santa Barbara, California

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • 11x revenue growth since Series B enables $58M Series C in March 2024.
  • Over 750,000 members treated expands to 4 million access via 100 enterprise clients.
  • Adolescent services across 50 states capture rising telehealth demand.

What critics are saying

  • Stagnant conversion from 4M access to 750K treated loses contracts to Lyra Health.
  • Workit Health undercuts with same-day access and cannabis coverage, poaching clients.
  • HHS scrutiny halts MAT expansion, exposing teen program to lawsuits in 12 months.

What makes Pelago unique

  • Pelago delivers virtual CBT and MAT for substance use with peer-reviewed clinical impact.
  • Nationwide same-day access integrates digital tools, counseling, and PelagoRx prescriptions.
  • Physician-founded model serves employers across industries with 100% client retention.

Help us improve and share your feedback! Did you find this helpful?

Your Connections

People at Pelago who can refer or advise you

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Unlimited Paid Time Off

Paid Maternity Leave

Paid Paternity Leave

Flexible Work Hours

Annual Learning and Development stipend

Wellness Reimbursement Program

Access to Reproductive & Family Planning Care

Substance Use Support for employees and family members

Company News

Card Insider
Jan 27th, 2025
Get 10% Off on Bookings Made with the New Pelago by Singapore Airlines App

Previously available only on its website, Pelago has now officially launched its new app on the Google Play Store and Apple App Store.

SPH Media Limited
Aug 2nd, 2024
AI takes off - SIA's Pelago partners with Yellow.ai to reshape the air travel industry

AI takes off - sia's Pelago partners with Yellow.ai to reshape the air travel industry.

PhocusWire
Jul 19th, 2024
Phocuswire'S Weekly Travel Tech News Briefs: Amadeus, Sabre, Air Canada, Priceline, Cwt And More

Here's our roundup of the people, product and partner news from the global travel industry this week.HRS, AmadeusHRS, a global technology company, has announced the extension of its partnership with Amadeus Cytric, a platform that provides end-to-end solutions for corporate travel and expense.The announcement reflected on the highlights of the extended agreement, which included optimized property shopping, automated hotel rebooking, driving the use of more sustainable hotels and automated payment and invoice collection.Tobias Ragge, CEO of HRS said, “By unlocking new data-infused avenues to optimize program performance, maximize savings and enhance sustainable travel operations, we’re working together to make business life better for corporations and their travelers.”Read more details here.Sabre, Air CanadaSabre, a software and technology provider that powers the global travel industry, and Air Canada, Canada’s largest airline, have announced that Air Canada’s full content will now be available through Sabre NDC.This launch is said to empower travel agencies to consume Air Canada’s expanded new distribution capability offers and services, which will enable them to provide personalized travel experiences to their customers.Kathy Morgan, vice president of product management distribution experience for Sabre said, “Our robust technology ensures scalability, allowing agents to seamlessly access Air Canada's latest pricing and bundled offerings without compromising service levels. Additionally, our comprehensive end-to-end booking management streamlines the process, reducing the burden on agency resources.”Priceline, Cover GeniusPriceline, an innovator of online travel, and Cover Genius, the insurtech for embedded protection, have announced a partnership to enhance travel protection for any flights, hotels, rental cars and packages booked with Priceline.This new integration allows Priceline’s customers to access support, file claims and receive instant payments for approved claims through Cover Genius’ global distribution platform, XCover.Angus McDonald, CEO and co-founder of Cover Genius, said, “We avoid ‘off-the-shelf’ offerings and build technology-driven solutions that we constantly test and iterate for the best possible insurance experience. This helps develop meaningful touchpoints with customers and drives additional revenue for our partners. In fact, after launching with us, Priceline saw an increase in insurance attach rates.”Read more details here.Nezasa updatesNezasa, a leading provider of e-commerce solutions for travel brands, has announced a partnership with Globespan, an industry leader in travel management.Globespan will integrate Nezasa’s TripBuilder platform into its channels, which will allow them to curate personalized experiences for their members and provide a leisure benefit site that offers discounted content and product offerings.In addition to their developments, Nezasa has announced the appointment of Lisa Katsouraki to the board of directors, who will continue to strengthen the company’s mission to empower travel providers with tools to sell itineraries efficiently while driving growth and enabling them to streamline operations.LATA, Safer Tourism FoundationThe Latin American Tourism Association (LATA) has partnered with the Safer Tourism Foundation as part of a strategy to promote traveler safety. Through the partnership, LATA will access STF's expertise and content, which is based on anonymized safety incident data. The data helps travel specialists understand, boost awareness of and minimize risk around preventable harm, injuries, illnesses and deaths while traveling.SITA, Heathrow AirportAviation technology specialist SITA has extended its partnership with Heathrow Airport for a further five years

FF News
Jul 15th, 2024
Pelago Partners With Primer To Deliver Payments Innovation For The Global Traveller

Primer, the unified infrastructure for global payments, and Pelago, the travel experiences arm of Singapore Airlines Group, have forged a partnership allowing Pelago to elevate its payments strategy and meet the payment preferences of travellers worldwide.By partnering with Primer, Pelago is reconfiguring its payment stack to enhance the customer experience with local payment methods, reduce processing costs through multiple processors, and improve operational efficiency and fraud prevention with third-party integrations.The partnership will allow Pelago to unlock further growth opportunities by scaling to new markets faster and providing access to experiences that connect travelers to both global and local cultures, particularly in Singapore and destinations served by Singapore Airlines.Projections indicate that revenue from travel and tourism in Asia will soar to US$326 billion by 2024, with an annual growth rate of 5.36% expected between 2024 and 2028. But to capitalise on this growing opportunity, travel providers must address Asia’s diverse and fragmented payments landscape – a task which is not possible using a single processor.Using Primer’s unified infrastructure, Pelago will be able to integrate multiple processors to ensure resilience, reduce cost and improve payment performance, all while offering more payment methods to create a seamless experience for global travellers.Commenting on the partnership, Kailash Madan, Head of Global Sales at Primer, said: “Pelago is a trailblazing and ambitious organization that recognizes the pivotal role of payments as a differentiating factor and growth lever in a fiercely competitive industry. By partnering with Primer, they now have a robust platform that will enable them to seamlessly scale their payment processes, adapt to evolving business needs, and unlock their full potential.”Altaf Dhamani, Chief Product Officer at Pelago added: “It’s not possible to operate a global business using a single processor. With Primer we can harness the power of multiple processors, allowing us to develop a cutting-edge payment strategy without depleting resources from our core business.While we are just beginning to explore Primer’s infrastructure, its ability to intelligently route payments and recover failed transactions is already transformative. We’re excited to expand our usage of Primer to continue revolutionising how travelers connect, checkout, and engage with our experiences.”