Order Management Specialist
Posted on 11/7/2023

1,001-5,000 employees

IoT platform
Company Overview
Samsara’s mission is to increase the safety, efficiency, and sustainability of operations that power the global economy. The company is building a connected operations platform for tracking fleets of vehicles and other equipment.
AI & Machine Learning
Data & Analytics

Company Stage


Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Experience Level
Desired Skills
Sales & Account Management
  • You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely
  • You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment
  • You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best
  • 2-5 years of experience in a contract specialist, order management, and/or related Finance role, preferably in a SaaS or technology company
  • Professional-level written and verbal fluency in English
  • Excellent attention to detail with an emphasis on accuracy and timeliness
  • Self-motivated and able to work both independently and as part of a larger team
  • Ability to multitask, adapt, and manage time effectively in a fast-paced environment
  • Strong interpersonal and communication skills
  • A continuous improvement mindset
  • Proficiency with CRM and CPQ platform (Salesforce preferred)
  • Ability to work extended hours during month and quarter end
  • Bachelor's degree in Business, Finance, or a related field
  • Appreciation for leveraging data to instigate meaningful business process change
  • Aptitude for building and maintaining strong relationships with key stakeholders and peers
  • Review customer orders prior to shipping, ensuring the products, pricing, and terms are accurate, complete, and compliant with company policy
  • Reconcile customer order information against the internal system of record
  • Coordinate with Sales, Sales Ops, and Deal Desk to determine the resolution path for any order discrepancies
  • Respond to Sales inquiries regarding opportunity status or any questions on the opportunity closure process
  • Collaborate with your global peers to identify solutions for common order issues and drive global consistency in process
  • With the support of management, identify and support implementation of improvements to Samsara's systems and tools to streamline the order review process
  • Collaborate effectively with cross-functional teams, such as Sales Ops, Order to Cash, and Business Technology, on company projects
  • Support the generation and ongoing maintenance of reporting dashboards to track order volume and activity
  • Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices