Senior Manager Analytics

C.H Robinson is seeking a Senior Manager Analytics who will be responsible for the buildout and oversight of the reporting and analytics commercial strategy. The Senior Manager, Analytics will be responsible for connecting with stakeholders, collaborating with them about their goals and strategies, and co-creating an analytics roadmap to help them achieve their aims. The role is also responsible for coaching and developing team members, aligning resources to the roadmap, and managing delivery of useful, insightful, and timely outputs. Additionally, the role will coordinate with other analytics teams, influencing development of scaled products to incorporate found insights and support commercial strategies. As a Senior Manager, Analytics you will also be responsible on setting robust plans for execution, estimating timelines, and providing value-add coaching for team members.

This position is open to candidates located in Minneapolis, Chicago, or Kansas City. In this role, you will engage with your peers from the comfort of your own space, using cutting-edge tools to ignite creativity and deliver impactful results. Enjoy the flexibility and autonomy of a fully remote position, while still being an integral part of our dynamic team. 

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but is not limited to, the following:

• Ensure leadership alignment to current marketable state of any reporting and analytics offerings
• Influence alignment with senior leadership in the proposed strategic initiatives supporting the roadmap creation for current and future BI and data driven solutions
• Guide corporate Technology and Product partners with a sense of analytics product ownership helping to influence commercial outcomes
• Instill a culture of coordination, cooperation, and technological advancement for the organization
• Management for a team of analysts and scientists; including coaching, developing, performance management, and employee engagement.
• Align global teams to optimize work throughput and ensure complete utilization of reporting and analytics resources
• Lead global account focused and shared service teams to ensure timely, accurate, streamlined, and consistent reporting/analytics for all internal and external customers
• Partner with stakeholders to ensure the creation of robust training and coordinated plans for internal dissemination
• Ensure reporting team delivery of new functionality, enhancements, and/or the resolution of issues relative to customer scorecards, dashboards (data visualization), and ad-hoc reporting across our global organization
• Continuously seek out knowledge of emerging technologies and work with reporting managers to develop a training roadmap for reporting team members
• Serve as a trusted advisor whose input is sought by a broad range of stakeholders throughout the organization
• Effectively articulate complex technical concepts using a variety of techniques and adjust content, style and language based on the intended audience
• Possess a broad spectrum of knowledge crossing modes, applications, software, and business processes
• Understand criteria involved in making decisions and effectively addresses underlying problems
• Proactively identify areas of opportunity and promotes potential solutions to stakeholders
• Mentor and challenge others to develop their skills; acts as a role model
• Drive innovation and challenge business unit assumptions regarding how they will successfully execute their plans
• Identify potential savings opportunities and reporting solutions.
• Other duties or responsibilities as assigned according to the team and/or country specific requirements
• Drive innovation and challenge technical assumptions; analyze new ideas for potential adoption
• Demonstrate a comprehensive understanding of business needs and objectives and effectively apply this to all aspects of the job

Required Qualifications:

• 10+ years of professional experience
•  4+ years direct or indirect supervisory experience
• A proven track record of delivering successful BI products
• Advanced experience using data visualization and analytical tools
• Knowledgeable in Technology and continuous process improvement
• Self-starter, innovator, and positive team player with ability to work with little or no supervision
• Able to quickly identify problems and find creative/logical solutions with minimal assistance 
• Ability to travel up to 10% (domestically and internationally)
• Bachelor’s Degree or equivalent work experience and a high school diploma/GED

Preferred Qualifications:

• Master’s Degree from an accredited college or university in relevant field
• Demonstrable application of relational database concepts
• Demonstrable application of dimensional database concepts
• Advanced experience with Microsoft tools such as SSRS, Power Pivot and Power BI
• Intermediate to advanced level of programming experience using languages such as VBA, Python, R and/or JavaScript
• Proficient in Microsoft Office Suite of programs
• Strong organization and problem-solving skills. Project Management experience a plus.
• Self-starter, innovator, and positive team player with ability to work with little or no supervision
• Able to quickly identify problems and find creative/logical solutions with minimal assistance 
• Values a diverse and inclusive work environment