Full-Time

Blood Collection Staff

Customer Service

Posted on 5/4/2025

American Red Cross

American Red Cross

10,001+ employees

Provides emergency assistance and disaster relief

Compensation Overview

$17.14/hr

+ Sign On Bonus

Entry

Akron, OH, USA + 4 more

More locations: Massillon, OH, USA | Elyria, OH, USA | Mansfield, OH, USA | Strongsville, OH, USA

Candidates should reside near one of the following locations in Ohio to be considered: Ashland, Dover, Medina County, New Philadelphia, Oberlin, Wadsworth, Wooster.

Category
Customer Experience & Support
Customer Education & Training
Customer Support
Required Skills
Customer Service
Requirements
  • High school diploma or equivalent required
  • Customer service experience and effective verbal communication skills are required
  • A current, valid driver's license with good driving record is required
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required
  • Basic computer skills are required. Must be proficient with Microsoft office applications.
Responsibilities
  • Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is
  • Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again
  • Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
  • May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Desired Qualifications
  • Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.)
  • Prior leadership experience

The American Red Cross focuses on helping people during emergencies and disasters. They mobilize volunteers and gather donations to provide support and care to those in need. Their work includes offering life-saving skills training, blood donation services, and disaster relief efforts. What sets the American Red Cross apart from other organizations is its extensive network of volunteers and donors who actively participate in their mission every day. The goal of the American Red Cross is to prevent and alleviate human suffering, ensuring that communities are prepared and supported in times of crisis.

Company Size

10,001+

Company Stage

Grant

Total Funding

$1.2M

Headquarters

Washington DC, District of Columbia

Founded

2002

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased focus on digital transformation enhances donor engagement and operational efficiency.
  • Community-based disaster preparedness programs boost local resilience and response capabilities.
  • Growing partnerships with tech companies lead to innovative crisis management solutions.

What critics are saying

  • Competition from local blood donation organizations may impact blood supply collection.
  • Digital-first disaster relief platforms challenge traditional engagement methods with donors.
  • Increasing natural disasters may strain resources and response capabilities.

What makes American Red Cross unique

  • American Red Cross has a 140-year history of supporting military families.
  • Unique programs like Hero Care Network provide continuous support to service members.
  • Partnerships with organizations like Colorado Pet Pantry enhance disaster response capabilities.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Holidays

401(k) Company Match

Paid Family Leave

Employee Assistance

Disability Insurance

Service Awards

Company News

Topeka
May 6th, 2025
City of Topeka Invites Public to Participate in 2025 Battle of the Badges Blood Drive

The City of Topeka and the American Red Cross are getting ready to host the 9th Annual Topeka Battle of the Badges Blood Drive!

Morris Focus
May 4th, 2025
Hanover Township Police to Host American Red Cross Blood Drive

HANOVER - The Hanover Township Police Department is partnering with the American Red Cross to host a community blood drive on Friday, May 16, at the Hanover Township Community Center at 15 North Jefferson Road, Hanover.

PR Newswire
May 1st, 2025
American Red Cross Honors Military Community Through Commitment To Service

In May, join dedicated Red Crossers who provide care in U.S. and abroadWASHINGTON, May 1, 2025 /PRNewswire/ -- For over 140 years, American service members, veterans, their families and caregivers have counted on the American Red Cross to help prepare for, cope with, and respond to the challenges of military service, both in the U.S. and abroad. Today, unique Red Cross programs and services that care for the humanitarian needs of the military community are spearheaded by employees and volunteers, many of whom are military connected themselves.Each year, the Red Cross assists more than 220,000 military and veteran families by leveraging a network of staff and volunteers across the country and around the world."Every day, brave individuals answer our nation's call to serve in the United States Armed Forces, assuming great responsibility and facing challenges in a changing world," said Jarrett Barrios, Senior Vice President for Service to the Armed Forces and International Services at the American Red Cross. "The Red Cross is keeping pace with growing needs of service members and their families, so our uniquely qualified teams ensure these heroes never face these challenges alone."Through every phase of duty, service members and their families face a unique, sometimes daunting set of challenges. From the first day of enlistment to life after service, dedicated Red Cross team members are committed to providing a continuum of care.Through the Hero Care Network, the Red Cross connects service members, veterans and their families to free and confidential assistance any day, any time

Colorado Pet Pantry
Apr 29th, 2025
Helping Pets When It Matters Most

That's why Colorado Pet Pantry is so excited to share some big news: Colorado Pet Pantry has partnered with the American Red Cross to make sure pets get the help they need during disasters!

American Red Cross
Apr 29th, 2025
Red Cross Youth Volunteer Wins Military Child of the Year

Red Cross youth volunteer wins Military Child of the Year.

INACTIVE