Support Specialist
Posted on 1/4/2024
INACTIVE
Brex

1,001-5,000 employees

Credit cards & financial services for startups
Company Overview
The Brex mission is to reimagine financial systems so every growing company can realize their full potential. The company is building the financial OS to integrate the services and software startups need as they grow.
Data & Analytics
B2B

Company Stage

Series D

Total Funding

$1.5B

Founded

2017

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

12%

2 year growth

30%
Locations
Salt Lake City, UT, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Customer Success & Support
Requirements
  • Located within the greater Salt Lake City area
  • Passionate about customer support
  • Strong communication and writing ability
  • Empathy, diplomacy, tact, and poise under pressure
Responsibilities
  • Resolve customer inquiries via email, phone, and chat
  • Compose personalized responses for customer requests
  • Identify and document bugs for the engineering teams
  • Contribute to team goals and successes
  • Share knowledge through mentorship and collaboration
Desired Qualifications
  • Bachelor's degree
  • FinTech experience
  • Prior experience in a customer facing role
  • Series 7 and/or 63 securities license