We’re looking to hire a Customer Success Manager to join us in our mission to improve human health and quality of life through the development, distribution, and application of advanced computational methods!

As a member of our Enterprise Informatics team, you’ll play a vital role in all stages of the Schrödinger Platform deployment for customers, from initial project scoping through to long term successful adoption. By serving as the bi-directional voice for these customers, you’ll also help drive future product development strategy.

Click here for more information about how the Schrödinger Platform is helping shape the future of collaborative therapeutic design. 

Who will love this job:

• A pharmaceutical or chemical enterprise software technology expert who’s knowledgeable about industry best practices and enjoys interacting with medicinal chemists, computational chemists, biologists, and project leadership
• A scientist who understands project management in a corporate research setting (direct experience with pharmaceutical drug discovery is a huge plus!)
• An effective communicator with excellent organizational skills
• A customer-service oriented deployment manager who’s passionate about helping drive user success

What you’ll do:

• Manage LiveDesign implementation projects from early-stage discussions through deployment, training, and growth
• Ensure long-term customer success through use of the Schrödinger Platform
• Collaborate internally with Account Managers, Applications Scientists, Solutions Architects, and the Education team to ensure success of the account by enabling substantial growth and usage
• Help drive the product roadmap and development by working closely with product management and engineering, representing real-world customer needs

What you should have:

• B.Sc. in a life science (M.Sc. or Ph.D. preferred)
• At least three years of experience in a life sciences field related to drug discovery
• Experience with computational chemistry or cheminformatics in a research setting

Schrödinger understands it’s people that make a company great. Because of this, we’re prepared to offer a competitive salary, equity-based compensation, and a wide range of benefits that include healthcare (with dental and vision), a 401k, pre-tax commuter benefits, a flexible work schedule, and a parental leave program. We have catered meals in the office, a company culture that is relaxed but engaged, and over a month of paid vacation time. Our Administrative and Human Resources departments also plan a myriad of fun company-wide events. Schrödinger is honored to have been included in Crain’s New York Best Places to Work, BuiltIn’s NYC Best Place to Work, and Newsweek’s list of America’s 100 Most Loved Workplaces. 

Sound exciting? Apply today and join us!