Temporary – Senior IT Business Analyst

About the Opportunity

The Senior IT Business Analyst is a strategic and hands-on role responsible for analyzing, designing, and delivering business and technology solutions that align with organizational goals. This individual partners with business and IT teams to understand needs, define requirements, and ensure technology solutions are scalable, sustainable, and integrated across systems. The ideal candidate brings deep experience in business process analysis, application integration, and a passion for solving complex problems with technology.

Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future

Key Responsibilities:

• Partner with stakeholders to gather and document detailed business, functional, and technical requirements.
• Analyze current state processes, systems, and infrastructure to identify improvement and integration opportunities.
  • Analyze current degree audit processes to identify gaps and suggest improved processes and workflows.
  • Translate business needs into technical specifications for the software vendor and IT team.
• Translate business needs into clear specifications, user stories, and technical requirements for developers and engineers.
• Lead initiatives involving system integrations (APIs, middleware, data exchanges) between platforms, applications, and external vendors.
• Facilitate solution design sessions with cross-functional teams, ensuring that infrastructure and integration impacts are considered.
• Develop business process documentation, data flow diagrams, and systems maps that reflect current and future states.
• Support QA/UAT efforts by defining test cases, validating results, and ensuring end-to-end workflows function as expected.
• Facilitate user acceptance testing (UAT) and ensure alignment with institutional goals.
• Assist in the development of training documentation for internal staff and end users to support system adoption and long-term sustainability.

Qualifications:

Required:

• Bachelor’s degree in Information Systems, Business, Computer Science, or related field.
• 5+ years of experience as an IT Business Analyst, with a focus on enterprise systems and integrations
• strong analytical and problem-solving skills.
• Demonstrated experience with business process modeling and requirements elicitation.
• Strong understanding of API integrations, system interoperability, and middleware technologies.
• Experience with business and technical requirements gathering, use case development, and solution documentation.
• Proficiency in tools such as JIRA, Confluence, Visio, Lucidchart, and MS Office.
• Strong interpersonal skills with the ability to communicate effectively with technical and non-technical audiences.

Preferred:

• Master’s degree or MBA.
• Certifications such as CBAP, PMI-PBA, and ITIL
• Experience with enterprise platforms (e.g., ServiceNow, Salesforce, SAP).
• Experience with modern practices such as DevOps

Position Type

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Pay Rate: