Full-Time

Student Experience Specialist

Confirmed live in the last 24 hours

Brain Station

Brain Station

201-500 employees

Coding bootcamps in tech and design

Data & Analytics
Education

Senior

Miami, FL, USA

Required Skills
Sales
Communications
Marketing
Customer Service
Requirements
  • Bachelor’s degree or equivalent experience
  • 5+ years experience in a customer or client-facing role, preferably in business development, recruitment, or growth marketing
  • Professional verbal and written communication skills; comfortable with cold outreach and building prospect lists
  • Demonstrable knowledge of pathways leading to specific career outcomes in a broad spectrum of areas within the technology industry is a strong asset
  • Familiarity with CRM and Sales tools is an asset
  • Strong attention to detail
  • A dedication to providing excellent customer service
  • Willingness to help out where needed in all facets of the organization
Responsibilities
  • Primary point of contact for student and educator inquiries
  • Work with the Experience lead to execute the best student experience for BrainStation students, alumni and educators
  • Track and report student data and feedback to measure program success and alumni outcomes
  • Oversee student onboarding and course preparation to ensure a smooth handoff to Educators for course delivery
  • Resource industry professionals as educators, guest speakers and mentors for BrainStation bootcamps and courses
  • Work closely with our global Experience Team to develop and implement strategies to grow our network of industry connections
  • Identify opportunities to improve the student experience and course delivery process with a continuous improvement mindset
  • Coordinate logistics with campus operations team to ensure the best student experience both in-person and online
  • Stay up-to-date on industry trends to position yourself as a subject matter expert in tech
  • Participate in the tech community and build the BrainStation brand

BrainStation offers 400-hour, project-based coding bootcamps and tech courses in software engineering, web development, UX design, data science, and cybersecurity, focusing on in-demand technologies such as Python, AI, and data analytics. The company has trained over 100,000 professionals globally and provides both online and in-person learning experiences across multiple campuses.

Company Stage

M&A

Total Funding

N/A

Headquarters

New York, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-4%

2 year growth

-4%