Full-Time
Trainer Job ID 2024
Confirmed live in the last 24 hours
Internet media company
Consumer Software
Legal
Junior, Mid, Senior
Minneapolis, MN, USA
Required Skills
Communications
PowerPoint/Keynote/Slides
Requirements
- Strong facilitation and presentation skills
- Familiarity with contact center operations and tools
- Excellent communication, interpersonal, and organizational skills
- Ability to adapt training approaches to diverse learning styles
- Previous experience in disability advocacy or related fields
Responsibilities
- Develop and deliver training programs for contact center employees that improve performance and exceed customer expectations
- Collaborate with subject matter experts to ensure training content remains current and relevant
- Conduct comprehensive onboarding sessions for new contact center employees
- Design training programs that are engaging and interactive, using adult learning principles
- Create training materials, including PowerPoint presentations, workbooks, and job aids
- Organize ongoing training sessions to keep advocates up to date with industry trends and best practices
- Evaluate the effectiveness of training programs and make necessary adjustments to ensure maximum impact
- Work closely with supervisors and managers to address specific training needs and challenges
Internet Brands integrates web solutions for businesses with media websites for consumers in key vertical markets. The company makes managing enterprise digital easy with a suite of easy to use tools.
Company Stage
IPO
Total Funding
$303.7M
Headquarters
El Segundo, California
Founded
1998
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↓ -2%Benefits
Medical, dental, & vision insurance
Life insurance
Short & long term disability
Flexible spending accounts
Credit union membership
Employee assistance program
Paid Holidays
Paid Time Off
Casual Dress
401k plan