IVR Quality Assurance Analyst

Job Description

Role: IVR QA AnalystLocation: Dimondale, MI
Duration: 8 months (with a high possibility of extension)
Interview Type:-Skype/Webcam

Job Requirements / Desired Skills:

• 5 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact centre testing.

• Experience leading projects to completion.

• Candidate MUST possess excellent communication skills and be a self-starter.

• Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing

• Proficiency in ID''ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects

• Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA''s

• Must have previous IVR and interface testing experience, including skills based routing testing.

• Bachelor’s Degree in IT, or Business

• Excel and Rational Experience

• QA Certification Highly desired

• Excellent written and verbal communication skills.

Qualifications

IVR QA Analysis

Additional Information

I would love to talk to you if you think this position suits your interest.

If you are looking for rewarding employment and a company that puts its employees first, we would like to work with you. We also offer group health insurance.

NOTE: “Candidates that are offered a position are required to pass pre-employment drug and background screening”