Full-Time

Senior Product Manager

Open Banking

Confirmed live in the last 24 hours

Monzo

Monzo

1,001-5,000 employees

Digital banking platform for personal finance

Compensation Overview

ÂŁ95k - ÂŁ115k/yr

+ Stock Options + Benefits

Senior, Expert

London, UK

Remote

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc - at least monthly - meetings in London).

Category
Product Management
Product
Required Skills
Data Science
Marketing
Requirements
  • You’ve shipped world-class products at a fast growing company.
  • You have a strong understanding and proven experience developing Open Banking products.
  • You have a track record of leading the development of market-leading value propositions that drive significant growth at scale.
  • You're data-driven and commercial. You have a proven track record of making an impact through experimentation and optimisation.
  • You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done.
  • You’re able to motivate, energise and inspire people towards a common goal.
  • You’re passionate about building value for customers and not just achieving business results.
  • You’re intellectually honest about your work's performance, continually striving for improvement.
  • You can systematically break down and solve complex problems.
  • You’re able to make good decisions in complex situations where there’s often no “right answer.”
  • You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so.
  • You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.
  • You’re excited by what we’re doing at Monzo, especially the current account.
Responsibilities
  • Work iteratively and collaboratively with design, engineering, research, data science, compliance and many others to refine your plan and execute against it effectively.
  • Champion the growth and evolution of existing Open Banking products at Monzo, like our Connected Accounts and Easy Bank Transfers features.
  • Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives.
  • Shape the broader product strategy by sharing insights from your work.
  • Participate in external Open Banking working groups, representing Monzo’s views on topics like commercial VRPs, and the multi-lateral agreements between participants.
  • Own the strategic direction, balancing work to achieve long-term goals and short-term targets.
  • Collaborate with engineering, design, data, user research and marketing to identify and validate new opportunities.
  • Create delightful experiences that solve user needs and pain points.
  • Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned, as well as with legal, compliance and regulatory affairs where relevant.
  • Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time.
Desired Qualifications
  • You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.
  • You’re excited by what we’re doing at Monzo, especially the current account.

Monzo is a digital banking platform that focuses on providing a convenient way for individuals to manage their finances through a mobile app. The app allows users to track their income, spending, and savings easily. It includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up payments to the nearest dollar. Monzo generates revenue from interest on customer deposits, fees for certain services, and interchange fees from card transactions. Additionally, it offers overdrafts and personal loans. The platform provides real-time balance updates and instant spending notifications, helping users stay informed about their finances and ensuring timely bill payments. With over 8 million customers, Monzo stands out in the digital banking space by catering to the demand for mobile-first banking solutions.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$1.9B

Headquarters

London, United Kingdom

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • Monzo's profits surged to ÂŁ113.9 million, showing strong financial growth in 2025.
  • The bank's customer base grew by 2.4 million, reaching over 12 million users.
  • Monzo's expansion into Europe and the US could open new revenue streams.

What critics are saying

  • Rapid expansion may lead to operational challenges and service disruptions.
  • The '60-second' rule for payment reversals could increase fraud risk if not secured.
  • Monzo's potential IPO could expose it to increased scrutiny and investor pressure.

What makes Monzo unique

  • Monzo offers a digital-only banking experience with real-time spending updates and notifications.
  • The 'Pots' feature allows users to set aside money for specific purposes easily.
  • Monzo Plus provides premium features like custom card designs and travel insurance.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive salary

Flexible working hours

Work from home

Stock options

32 days of paid vacation and public holidays per year

Health insurance

EAP

Learning budget

Home office stipend

Paid parental leave

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 0%

2 year growth

↑ 0%
FF News
Jun 17th, 2025
Experian Welcomes Monzo To Support Hub

Data and technology company, Experian, today announces that leading digital bank, Monzo, has become the newest addition to its Support Hub serviceAs part of Experian Support Hub, more than 12 million Monzo UK customers will now be able to share their access and support needs with them and multiple businesses in an accessible, simple and standardised way.Experian Support Hub is a free to use platform which allows users to share their access needs with multiple businesses in one go. This could include preferred method of communication such as letter, telephone, or email, or other requirements such as needing a longer appointment, or being accompanied by another adult to assist them.Other support needs included on the platform include ‘life events’ such as long-term health issues, bereavement, relationship breakdown or financial difficulties, so users can notify their service providers quickly about their circumstances, which can then put in place appropriate support.Previous research from Experian found that nearly three-quarters of disabled people (73%) delayed contacting an essential service provider because the process felt too daunting for them to undertake, leading to negative customer outcomes and poor service.Paul Lamont, Support Hub Director, Experian UK&I, said: “Experian technology is helping more and more businesses improve accessibility, and Monzo – as one of the leading digital banks in the UK – joining Experian Support Hub to assist vulnerable customers is a great milestone for the service.“It can be intimidating and overwhelming for customers to seek help, especially if they’ve encountered difficulties before. Experian Support Hub makes it easy and straightforward for people to get the support they deserve, reducing the barriers they can encounter in disclosing their needs.”Riffat Tufail, Vulnerability Access Inclusion & Bereavements Lead, Monzo, said: “Understanding how we can best support our customers is at the heart of our mission to make money work for everyone.“Alongside our existing tools like Share With Us, Experian Support Hub empowers customers to quickly and easily tell us about anything that affects their financial lives, like accessibility requirements or a change in personal circumstances.“This gives us an even deeper knowledge of our customers, and means we can support them in their preferred way across every area of Monzo from opening an account to managing their money everyday.”The Financial Conduct Authority (FCA) has found that an estimated 7.4 million people have unsuccessfully attempted to contact one or more of their service providers, with the most vulnerable in society most likely to struggle.More than three years in development, Support Hub launched in September 2023 with some of the UK’s largest companies, including HSBC UK, Nationwide Building Society, Tesco Bank, consumer credit provider NewDay, Co-operative Bank and Ovo.Crucially, it does not require consumers to disclose their disability – only the support they require from the organisations they use. Users have complete control over which organisations they share with, and what needs they share, and can remove their permission at any time.For businesses, Experian Support Hub helps them meet their obligations under the FCA’s Consumer Duty obligations, which instructs them to provide better communication methods and better identify vulnerable customers, so they can put in place appropriate support

FF News
Jun 2nd, 2025
Monzo Reports 8X Surge In Profits To ÂŁ113.9 Million On The Back Of Record Growth

Monzo, the UK’s leading digital bank with more than 12 million customers, has today shared its financial results for the year ending March 31 2025. Monzo has again delivered record growth and sustainable profitability as it continues to see momentum accelerate. Recently crowned Best British Bank, the company attracted 2.4 million new customers in its last financial year and saw engagement and weekly active rates continue to increase further – with 67% of customer growth coming from word-of-mouth referrals. Revenues increased significantly across all areas – including lending, transactions and subscriptions – propelling Monzo’s adjusted profit before tax to £113.9m, up from £13.9m.Customer deposits grew 48% to £16.6bn, with the number of weekly active users increasing 28% as Monzo added a record number of new products and features to help customers manage more of their financial lives. Average Revenues per User grew 16% for business customers and 15% for personal customers, underscoring the deeper relationships Monzo is building with its customer base.The financial year saw Monzo scale and invest with discipline as it made further strides on its ambition to become the one app customers turn to to manage their entire financial lives. The company welcomed a new generation of customers through its hugely successful Under 16s product, which saw a 180,000-strong waitlist in its first week alone, and launched Monzo Pension

Tech.eu
Jun 2nd, 2025
Monzo Reveals One-Third Of Customers Use It As A Primary Bank, As Profits And Revenues Swell

Monzo today (Monday) revealed that a third of its customers were using it as a primary bank, as profits surged four-fold to £60.5m in the year ending March 2025.The UK challenger bank, famed for its coral-coloured cards, said it added 2.4m customers in the year and now had more than 12m customers in total. The bank, led by CEO TS Anil, said it was now the seventh-largest UK bank by customer numbers.In its results, Monzo did not divulge any details of its long-rumoured IPO.Revenues were up 48 per cent in the year to £1.2bn, the first time Monzo had topped the £1bn mark.Pre-tax profits were up four-fold from £15.4m in the 13 months to March end 2024, to £60.5m in the 12 months to March 2025.Monzo’s business customers grew by 49 per cent to hit 625,000, with Monzo Business now making up 12 per cent of total revenue.Monzo also revealed that 33 per cent of its customers were using Monzo as their primary bank.Challenger banks like Monzo, Revolut and Starling have long-faced questions about how many of their customers were using their respective banks as their main banks and getting their salaries paid into them.Monzo said revenues increased across all areas: lending, transactions and subscriptions.Customer deposits grew 48 per cent to £16.6bn, with the number of weekly active users increasing by 28 per cent. Subscription income grew 50 per cent to £75.2m.Average revenues per user grew 16 per cent for business customers and 15 per cent for retail customers.The challenger bank also highlighted that its new under-16s product garnered a 180,000-strong waitlist.Monzo also highlighted its expansion plans over the next 12 months across Europe and the US, saying it was building its Irish team at pace, which would be its springboard to its launch across the EU.Anil said: "Another year of raising the bar and driving scale, growth and profitability! 2.4 million customers chose Monzo, we launched more products than ever, increased customer engagement - and saw record growth for Monzo Business."By bringing the best of technology and banking together and remaining customer-obsessed, we’re seeing accelerating growth and momentum and unprecedented customer love - with Monzo recently named Best British Bank. And the best part? We’re still just getting started.”

Financial IT
May 23rd, 2025
Monzo Takes the Crown as Best British Bank at Smart Money People's British Bank Awards 2025

Monzo takes the crown as Best British Bank at Smart Money People's British Bank Awards 2025.

FF News
May 22nd, 2025
Monzo Sweeps 2025 British Bank Awards With Three Major Wins, Voted For By Customers

Leading digital bank Monzo has been named ‘Best British Bank’ at the 2025 British Bank Awards, alongside wins for ‘Best Banking App’ and ‘Best Children’s Financial Provider’.The British Bank Awards is one of the most prestigious in the UK banking industry, celebrating the financial institutions that are most loved and trusted by the people who use them every day.With approximately 175,000 customer votes cast this year, the awards recognise all-round excellence — from products and service, to innovation and customer experience — and has become the benchmark for customer satisfaction and innovation in the UK financial services industry.“Recognition like this means so much more when it comes directly from customers – who are at the heart of everything we do at Monzo. With more than 12 million customers today, we continue co-creating with them every step of the way, building the one app that answers all their money needs and being a bank they don’t just like, but love,” said Andy Smart, Chief Product Officer at Monzo.As Monzo marks its 10th anniversary this year, it now serves over 11 million personal customers — that’s 1 in 5 UK adults — and more than 600,000 business customers, or 1 in 9 UK businesses.Over the past year, Monzo continued to build its momentum, rolling out new products and features (such as the 1p Saving Challenge, Monzo Split, Contents Insurance and Undo Payments) designed to give customers even more control over their finances.To take things another step further on its mission to make money work for everyone, Monzo is becoming the first UK bank to publish a book later this year — bringing its unique tone of voice and offering an essential guide that promises to change how people think, feel, and act when it comes to their money