PURPOSE AND SCOPE:

Under general supervision, the A/R Representative identifies, analyzes and resolves routine accounts receivable issues within the assigned portfolio of accounts.  The A/R Representative applies acquired job skills in the performance of accounts receivable responsibilities in compliance with company policies and procedures.

Revenue Cycle Addendum:

Billing & Collections

• Maintain various confidential patient, employee and company information in compliance with company policies and procedures, HIPAA and other regulatory requirements.
• Post electronic and manual payments; ensuring reconciliation of all posted data.

Cash Application & Billing

• Maintain various confidential patient, employee and company information in compliance with company policies and procedures, HIPAA and other regulatory requirements.
• Reconcile account balances relating to the rebate process(es); collaborating with customers and cross-divisional teams as necessary.
• Post electronic and manual payments; ensuring the reconciliation of all applicable data.
• Assist in the completion of returned goods processes for the assigned function(s).
• Prepare reports on a routine basis for the assigned function(s).

Fresenius Vascular Care - Reimbursement

• Generate and distribute reports on a routine basis; communicating customer status to cross-divisional teams.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Perform assigned responsibilities in compliance with company policies and procedures; meeting or exceeding goals within company-defined timelines.
• Principle responsibility is to maintain designated portfolio of customer accounts by contacting customers who have not met payment obligations.
• Identify, analyze and research systemic issues that cause aged receivables and make recommendations for resolution.
• Meet or exceed monthly cash forecasts and works to reduce Days Sales Outstanding (DSO) to meet business and departmental goals.
• Serve as point of contact and interface with cross-functional teams.
• Maintain an audit trail by gathering appropriate documentation throughout the collection process and resolution.
• Assist in departmental training in process and procedures as needed.
• Perform administrative activities in support of accounts receivable operations within the assigned function(s).
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position.

Pay Transparency Request Form

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.
 
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.