Custody Operations

The Custody business is supporting a fast-paced agenda to enhance client experience. This requires assimilating many ideas generated at all levels (primarily by Custody Ops & Product Development) into a structured framework. The right amount of rigor in documenting & governing initiatives is important to enable targeted, strategic decision making.

As a Custody Operations - Associate in Custody Team you will be responsible for leading high-impact initiatives ranging from People, Process and Technology with senior leadership visibility. These programs will typically be in the Cross Organizational, providing opportunity to work with various stakeholders across Product, Ops, Prod Dev, Tech and Compliance etc. You will be required to identify opportunities for large impact transformation using a data driven approach, leverage Tools like Alteryx, Owl, Tableau etc and lead a program that will deliver on a target state vision to increase operational automation and efficiency. You will be asked to lead work streams/projects across the Corporate & Investment Bank lines of business from assessment through articulation of recommendations and execution.

Job responsibilities

• Manages and executes complex projects and ensure that project deliverables are met with the appropriate due diligence and system integration relating to Custody & Middle Office Services
• Works with a team of stakeholders across multiple groups including the product, product development, core operations, technology, finance, and works closely with global partners on global initiatives
• Helps to manage Custody Org IAS charter reviews, reviews of materiality assessments, exit plans, annual governance questionnaires for Custody organization
• Follows industry-leading technology trends and recommends strategic implementation for the benefit of the Custody business
• Provides transparency to management through project governance by ensuring deadlines are met, strategic initiatives are delivered within budget, and strong adherence to risk mitigation
• Supports other projects like New business, CTS computations, Run the bank projects, process reengineering, Location strategy, IAS charter activities and managing production issues
• Participates in meetings at the operational and project level, providing continuous updates on project status, UAT management, and production deployment

Required qualifications, capabilities, and skills

• A track record of involvement in change program implementing new business processes and controls
• Ability to face off to very demanding stakeholders, large scale impact program execution
• Strong understanding of the trade’s lifecycle, FX and cash management and corporate actions 
• Delivers prepared presentations well; can provide clear, well-reasoned answers to questions; prepares and sets the agenda for team meetings
• Problem solving skills to identify, understand and address operational and technical issues
• Custody Operations, Client Service or Middle Office experience 
• Experience participating in strategic change initiatives

Preferred qualifications, capabilities, and skills

• Custody product & process knowledge and experience would be beneficial
• Candidates with prior experience for implementing projects leveraging AI/ML and Blockchain technology or IA tools like Alteryx and Tableau would be beneficial
• Experience in activities related to IAS charter maintenance, Materiality assesments, exit plans and governance questionnaires would be beneficial