Full-Time

Technical Services Engineer

Posted on 5/2/2024

MongoDB

MongoDB

5,001-10,000 employees

Developer data platform for various use cases

Data & Analytics

Senior

Vancouver, BC, Canada

Required Skills
TCP/IP
Python
JavaScript
Node.js
Java
Linux/Unix
Requirements
  • 7+ years of proven experience
  • Ability to read code and basic coding/scripting ability in languages like Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.
  • Systems engineering experience including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
  • Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
  • Storage engineering experience including NAS, SAN, SSD, multi-pathing, and caching
  • Experience building and maintaining complex mission-critical production database systems
  • Broad awareness of customer workloads and use cases, including performance, availability, and scalability
  • Experience analyzing issues holistically from the application tier through the database down to the storage
  • Genuine desire to help people
  • Ability to think on your feet, remain calm under pressure, and solve problems in real-time
  • Desire and ability to rapidly learn a wide variety of new technical skills
  • Collaboration skills: willingness and ability to seek help from team members when required and good judgment to know when to seek help
Responsibilities
  • Solving complex MongoDB problems for customers
  • Working alongside largest customers to resolve questions on architecture, performance, recovery, security, etc.
  • Being an expert resource on standard methodologies in running MongoDB at scale
  • Advocating for customers' needs and contributing to internal projects
  • Mentoring and ramping new team members and building knowledge of new product lines within the MongoDB ecosystem

MongoDB offers a developer data platform with capabilities for transactional, search, analytics, and mobile use cases, featuring a flexible document data model and a unified query interface. The platform includes cloud services, multi-cloud developer data platform, and self-managed options, empowering developers to build faster and scale further.

Company Stage

Series F

Total Funding

$311M

Headquarters

New York, New York

Founded

2007

Growth & Insights
Headcount

6 month growth

24%

1 year growth

34%

2 year growth

64%

Benefits

Family Support Programs

Flexible PTO

Fertility and Adoption Assistance

Employee Affinity Groups

Transgender Benefits and Support

Mental Health

Wellness Events and Programs

Global Mobility