Full-Time
Fidelity National Information Services
10,001+ employees
No salary listed
Senior, Expert
Company Does Not Provide H1B Sponsorship
Bengaluru, Karnataka, India
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- 7+ years’ experience in Production Support role, particularly in Retirement Planning and Wealth Management
- Excellent verbal and written communication skills
- Strong experience in SQL, ORACLE, DB2, Shell scripting in Unix/Linux
- Experience in using Splunk and CloudWatch for reviewing and analyzing Incidents
- Excellent in providing L2 support for Java applications on AWS
- Highly comfort with an aptitude for understanding how technology supports product, production support process
- Willing to provide on call support for critical Incident during off business hours
- Provide Level 2 production support 24/7
- Monitor P1/P2 tickets and escalate to service delivery organization
- Represent L2 support team in major incident management calls
- Involved in problem solving, coordinating with multi-level teams and critical thinking
- Create related trainings, presentations, and Knowledge Transition sessions
- Ensure Root-Cause analysis and process documents are created, and knowledge base is maintained and shared with team members
- Interact with Stakeholders to understand their needs, requests and create knowledge Items
- Manage Stakeholder communication and expectations
- Having Good understanding of Retirement Planning and Wealth Management Domain
Company Size
10,001+
Company Stage
IPO
Headquarters
Jacksonville, Florida
Founded
1968
Simplify's Take
What believers are saying
- FIS benefits from the global surge in real-time payments adoption.
- Partnerships like with Bilt enhance FIS's market position in loyalty programs.
- FIS's focus on cybersecurity aligns with increasing demand for secure cloud services.
What critics are saying
- Increased RTP transaction limits may pressure FIS to enhance payment processing.
- Oracle cyberattack highlights potential vulnerabilities in FIS's cloud services.
- Growing competition from collaborations like Clearco and Cavela in eCommerce solutions.
What makes Fidelity National Information Services unique
- FIS leverages its Premium Payback solution for real-time rewards redemption with Bilt.
- FIS collaborates with Oxford Economics to address financial losses from cyber threats.
- FIS is a leader in integrating zero trust architectures for enhanced cybersecurity.
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Benefits
Hybrid Work Options
Company News
The growth of real-time payments has been global in scope, and as detailed in the latest “Real-Time Payments World Map,” a collaboration between PYMNTS Intelligence and The Clearing House, there’s an increasing maturity and broadening adoption of instant payment systems. Increased transaction limits indicate that a variety of new use cases are coming to the forefront, particularly in commercial settings. A significant development in the United States is the recent increase in The Clearing House’s RTP network transaction limit to $10 million, up from $1 million as of Feb. 9. The recent boost to transaction limits is leagues above the initial limit. When The Clearing House (TCH) launched its RTP® network in 2017 — the first new payments infrastructure in about 40 years — the transaction limit was $25,000
Businesses are losing out on an average of $98.5 million a year as a consequence of cyber threats, fraud, regulatory hurdles, and operational inefficiencies, according to landmark new research from FIS in collaboration with Oxford Economics.
The concept of the organizational perimeter is a constantly evolving one. Today’s enterprise security perimeter is, and must be, everywhere, as back offices are more and more moving to the forefront of an effective cybersecurity posture. Decades ago, corporate tech stacks were primarily defined by physical networks and data centers. In 2025, they are now becoming [] The post CFOs Embrace Zero Trust Architectures as Back Offices Go Headless and Distributed appeared first on PYMNTS.com.
Payments/commerce network Bilt has chosen FinTech FIS to power its real-time rewards redemption process. The partnership, announced Thursday (April 3), will see Bilt employ the FIS Premium Playback solution, which allows customers to unlock savings at checkout. “The current economy is significantly increasing the demand for loyalty programs that maximize the utility of money, but inadequate technology can complicate the experience cardholders have when redeeming loyalty points, hindering the efficient movement of money,” Mladen Vladic, head of products and services for loyalty at FIS, said in news release
Enterprise cores and business-line technology stacks have increasingly moved to the cloud. But as enterprises expand their digital footprints, the data they generate, store and transfer becomes increasingly vulnerable to interception, manipulation or outright theft. The threat environment today has progressed to the point where even the largest cloud providers can’t always guarantee safety. Last [] The post Oracle Cyberattack Highlights Importance of Securing Enterprise Cloud Environments appeared first on PYMNTS.com.